Is ChartHop Down?

ChartHop status is operational

 

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Latest ChartHop Official Outages

We continuously monitor the official ChartHop status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last ChartHop outages.

0 Outages in the last 7 days
2 Outages in the last 30 days
11 Days since last incident

Minor Resolved · 11 days ago · lasted about 1 hour

Band pages are not loading

Currently, our Band pages are not loading. The team is investigating and will update you shortly.

Minor Resolved · 29 days ago · lasted about 2 hours

API failures in all regions (US, Europe, and India)

We are seeing degraded performance on our API servers, leading to occasional errors seen in the User Interface. Engineering is investigating.

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Minor Resolved · 3 months ago · lasted about 5 hours

Degraded performance for report generation.

We are experiencing slowness in report generation. The investigation is ongoing, and we hope to have this resolved shortly.

Minor Resolved · started about 1 year ago

Degraded Performance

Summary On Thursday, January 13th, 2022 between 12:43 PM EST to 6:16 PM EST, several areas of the ChartHop platform was experiencing significant slowdowns due to a high volume of traffic in the database. Impact The impact was slowness and inability to use the platform its full functionality for approximately 5.5 hours. Resolution ChartHop’s DevOps teams increased the size of the server to process the backup traffic which restored the full functionality of the platform. Steps of prevention Install more indexes that will prevent future traffic issues on our servers. Additionally, introduce roadmap items on the data model to reduce reliance on specific servers to further improve performance.

ChartHop problems reported by users

User-reported problems for ChartHop in the last 12 hours. It's a collection of user reports from different sources.

ChartHop Components Status

Check the current status of the components

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What is ChartHop?

Automatically create and update org charts, build headcount plans, and analyze all your people data - in one powerful platform, no spreadsheets needed.

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Frequently Asked Questions

Is ChartHop down right now? What is ChartHop current status?
ChartHop seems to be up and running. We've updated the status less than a minute ago.
Was ChartHop down today?
ChartHop is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with ChartHop, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with ChartHop and need support?
ChartHop outage? How can I monitor ChartHop?
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