Is Cognite Service Down?

Cognite Service status is operational

Are you having problems?

Users are not reporting problems in Cognite Service

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Cognite Service problems reported by users

This chart provides user-reported problems for Cognite Service in the last 12 hours. It's a collection of user reports from different sources.

Latest Cognite Service Outages

We continuously monitor the official Cognite Service status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Cognite Service outages and possible affected you.

3 Outages in the last 7 days
6 Outages in the last 30 days
0 Days since last incident

Minor Resolved · about 12 hours ago · lasted about 7 hours

Service Incidents affecting sessions API

Cognite engineering is working on a fix for a problem where the Sessions API is returning 5xx errors. The impact is primarily affecting functions and transformations that need the Session API to authenticate. Scheduled functions and transformations will fail to run until we have a workaround or a full fix for this incidetn.

Minor Resolved · 2 days ago · lasted about 2 hours

Incident impacting Extraction Pipelines in EUR-W1

Cognite Engineering has resolved an issue causing Extraction Pipelines to fail in one of our clusters. The incident is now resolved, and customers will not have to take action for their Extraction Pipelines to start working again. Cognite Engineering will continue to monitor the Extraction Pipelines service to ensure that the fix deployed resolves all aspects of this incidetn.

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Minor Resolved · 2 days ago · lasted about 2 hours

Service incident caused by ongoing issue in Microsoft Azure

Cognite Engineering is working on an issue caused by a Service Incident in Azure. Microsoft has resolved the incident related to networking in Azure, and Cognite Engingeering is monitoring our systems to ensure that services are recovering.

Minor Resolved · 8 days ago · lasted about 14 hours

Service Incident affecting freshness for several resource types' API

Cognite Engineering is currently investigating how to resolve an incident where updates, creates and deletes are delayed significantly. Most Cognite APIs have methods that are served via a search index, and the ongoing incident is preventing indexing from happening in a timely manner. End users will not experience elevated error rates, but will observe that it takes a long time for CUD operations to be reflected when accessing resource types through Search or List methods of the APIs.

Minor Resolved · 22 days ago · lasted 14 days

Elevated error rates for RAW API in EUR-W3

Cognite engineering has re-opened the incident from the 3rd of January after observing that we continue to have elevated error rates for the EUR-W3 cluster. The user experience is that we return 5xx errors on requests to RAW and that transformations jobs using RAW are failing or timing out. The engineering team is working on improving the performance of the underlying database and is also investigating the type of requests that dominates the traffic during periods with elevated error rates.

Minor Resolved · started 25 days ago

Elevated error rates for the RAW service in the EUR-W3 cluster

Cognite engineering has resolved an incident impacting the RAW service in the EUR-W3 cluster. Customers were experiencing elevated 5xx error rates for approximately 24 minutes.

Minor Resolved · started about 1 month ago

Infield is down

Cognite engineering is working on a fix for an issue preventing Infield from functioning.

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Frequently Asked Questions

Is Cognite Service down right now? What is Cognite Service current status?
Cognite Service seems to be up and running. We've updated the status 1 minute ago.
Was Cognite Service down today?
Cognite Service is up and running now. In the last 24 hours there was 1 outages.
I'm having issues with Cognite Service, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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