Is Cognite Service Down?

Cognite Service status is operational

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IsDown continuously monitor the official Cognite Service status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Cognite Service outages.

Stats for Cognite Service outages in the last 30 days

Number of Outages

6

Average Downtime

355 mins

Total Downtime

2135 mins

Since last incident

9 days

Users reports for Cognite Service in the last 12 hours

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Get access to historical data and Cognite Service's lastest outages

Major · 9 days ago · lasted about 3 hours

Transformations failing in several clusters

Cognite Engineering is currently investigating an issue causing Trasformations to fail in several clusters. Impacted end users will see transformations fail and not write data to the destination.

Minor · 16 days ago · lasted about 2 hours

Reduced time series performance on Azure US

We are experiencing reduced time series performance in this CDF cluster due to repeated k8s node failures. This lower rate limits and more throttling is applied. We are working to repair the node pool.

Major · 21 days ago · lasted about 3 hours

Authentication failing in CDF clusters

Cognite Engineering is currently working on a fix for a problem that can block access to CDF for all users. The team has identified why this is happening and a code change has been implemented and is now being tested.

Minor · 22 days ago · lasted about 4 hours

Incident causing transformations to fail when processing files

Cognite Engineering is currently investigating an incident where transformations are unable to process files. The end user will see error messages from the transformations UI.

Major · 24 days ago · lasted about 4 hours

Incident blocking login to Infield in all clusters

Cognite engineering is currently investigating an issue preventing users from logging in to Infield. The problem is happening in all CDF clusters.

Major · 29 days ago · lasted about 19 hours

Incident impacing datasets in EUR-W3

Cognite Engineering is investigating an incident where datasets are unavailable for users in EUR-W3. End users will see that datasets are not found, and extractors feeding data to data sets may fail.

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Major · about 1 month ago · lasted about 4 hours

Charts unavailable in EUR-W3

Cognite Engineering is investigating an issue causing Charts to fail to load for CDF projects based in EUR-W3 cluster. The Charts app is the only sub-app of Cognite Fusion that is failing.

Major · about 1 month ago · lasted about 18 hours

Incident causing elevated error rates from time series API

Cognite Engineering is working on improving an issue we have identified with the backend for time-series in the EUR-N1 cluster. Due to issues in the backend, the time series service will return 5xx errors through the API to many users. The service is not completely down, but users will have to re-submit the requests sent to the API when 5xx response codes are received.

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Frequently Asked Questions

Is Cognite Service down right now? What is Cognite Service current status?
Cognite Service seems to be up and running. We've updated the status 6 minutes ago.
Was Cognite Service down today?
Cognite Service is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Cognite Service, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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Cognite Service outage? How can I monitor Cognite Service?
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