Is CoinJar Down?

CoinJar status is a minor outage

Are you having problems?

Users are not reporting problems in CoinJar
Started 1 day ago

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CoinJar problems reported by users

This chart provides user-reported problems for CoinJar in the last 12 hours. It's a collection of user reports from different sources.

Latest CoinJar Outages

We continuously monitor the official CoinJar status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last CoinJar outages and possible affected you.

2 Outages in the last 7 days
2 Outages in the last 30 days
1 Days since last incident

Minor · started 1 day ago

Delays with Email Delivery

An issue with sending emails from CoinJar has been identified. This includes emails to approve sign ins on new devices and emails about deposits reaching your CoinJar account. We are working with our email provider and a fix is being implemented.

Minor Resolved · 2 days ago · lasted about 2 hours

Delays With Sending ERC-20 Payments

We're currently investigating an issue that is causing outgoing certain ERC-20 token payments to experience delays leaving CoinJar accounts.

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Minor Resolved · about 1 month ago · lasted 3 days

Delays with responding to Support requests

Over the past few weeks, CoinJar has experienced an immense number of new CoinJar members looking to buy and sell digital currencies due to the recent market fluctuations. This has generated a great deal of Support enquiries, making it difficult to respond to requests in the usual timely manner. Although we have our full team working to respond to as many Support requests as possible, we're still receiving many new submissions each day. To help ease the congestion, if you have an existing Support request, please avoid raising multiple Support requests for the same issue. Please accept our apologies for these extensive delays in getting back to you. We will be in touch as soon as we can. Our Knowledge Base is available and may help to resolve your query while you wait to hear from us: https://support.coinjar.com/hc/

Minor Resolved · about 1 month ago · lasted 7 days

Network Issues Affecting Outgoing Stellar Payments

We're currently investigating an issue that is causing outgoing Stellar payment TXIDs to return errors despite the transactions showing up as being successfully sent in the CoinJar app. If you have an affected transaction please contact CoinJar support and provide the TXID of your affected transaction This affects Stellar [XLM] only - all other digital currency payments are being processed as normal.

Minor Resolved · 4 months ago · lasted 4 days

Unscheduled Service Interruption - Australian Deposits & Withdrawals

CoinJar's Australian payment provider is experiencing interruptions and the following services may experience prolonged delays: - PayID deposits - Bank transfer deposits - Withdrawals to linked bank accounts We're sorry for the inconvenience and will provide updates as they become available.

Minor Resolved · 4 months ago · lasted about 5 hours

Unscheduled PayID / NPP Downtime

CoinJar's NPP payment provider is currently investigating issues related to new PayID deposits not being processed in realtime. We're sorry for the inconvenience and will provide updates as they become available.

Major Resolved · 4 months ago · lasted 1 day

Unscheduled Service Degradation - Inaccurate Exchange Rates

We are investigating an issue where currency exchange rates across our platform may not be correct. Members may also experience slippage errors when attempting to buy or sell cryptocurrencies.

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Frequently Asked Questions

Is CoinJar down right now? What is CoinJar current status?
CoinJar seems to be having an outage. Check more details on the top of the page.
Was CoinJar down today?
CoinJar seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
I'm having issues with CoinJar, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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