Is CoinJar Down?

CoinJar Status is Minor Outage

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Started 1 day ago

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CoinJar Latest Stats, Incidents, and Reports

Incidents in the last 7 days
Incidents in the last 30 days
Reports in the last 12 hours
days since last incident

Minor Incident Unscheduled Service Outage - TerraUSD (UST)

We have temporarily disabled the ability to purchase UST via the CoinJar platform as we work to resolve an ongoing issue. Attempting to purchase UST may display the error message "This transfer would cause the account to exceed limits". The ability to sell UST, and receive incoming UST payments are currently not impacted. Outgoing UST payments may experience delays. We apologise for the inconvenience and will provide updates as they become available.

1 day ago

Resolved Major Unscheduled Service Outage - Web App

We are aware of an issue preventing users from signing into the CoinJar web app. We apologise for the inconvenience and will provide updates as they become available.

6 days ago

Resolved Minor Unable to access CoinJar

Our team is aware of an issue that is preventing users from accessing their CoinJar account. We're currently investigating the matter and hope to resolve the issue at the earliest. We're very sorry for the inconvenience and appreciate your patience during this time.

9 days ago

Resolved Minor Unscheduled Service Outage - ETH Transactions

We are currently aware of an issue where incoming ETH/ERC-20 transactions may be delayed or failing to appear in CoinJar accounts. Outgoing ETH/ERC-20 transactions are not impacted at this time.

3 months ago

Resolved Minor Unable to reveal CoinJar Card PIN

We've identified an issue that prevents UK CoinJar Card holders from revealing their Card's PIN. We're sorry for the inconvenience caused by this. An app update will be released in January 2022 to resolve this issue. If you are affected by this, please contact CoinJar Support for alternative solutions.

5 months ago

CoinJar Components Status

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Frequently Asked Questions

Is CoinJar down today?
CoinJar seems to be having problems. You can check the incident details on the top of the page.
I'm having issues with CoinJar, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when CoinJar is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when CoinJar has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?
Contact us, and we'll add it ASAP.

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