0 incidents in the last 7 days
2 incidents in the last 30 days
Last known issue was 21 days ago
Resolved Degraded Performance
We have noticed that in some instances where certain 3rd party applications are connected to Copper performance is affected. We are working on a fix.
Resolved Shortened timeout for Copper Developer API requests
While all systems are operational, we have shortened Developer API request timeout to 10 seconds to mitigate performance issues with large bursts of requests. This may result in more frequent HTTP 409 responses from the API. We will be monitoring the responses closely throughout the day.
Resolved Intermittent Slowness in Web Application
We are aware of an intermittent issue causing slowness and 502 errors for some users in the Copper web application. Our engineering team had identified the cause of the issue and is working to resolve ASAP.
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