Outage in Coveralls

Slower performance due to backed-up job queues

Resolved Minor
May 26, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are again experiencing slower performance due to backed up job queues, which are normally due to a spike in general usage. However, instead of higher traffic in general, the usage seems to be coming from a few outlier repos. We are pausing repos with 200 or more jobs currently in queue. (We have a few repos with more than 1K jobs in queue at this moment.) If you think your repo was affected, you can reach out to us at support@coveralls.io. We will un-pause those repos as soon as we've cleared the queues by 80% for all other users and get performance back down to targets.
Components affected
Coveralls .io Web
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 05/26/2022 07:14PM

Queues cleared by 25%. Continuing to monitor.

MONITORING almost 2 years ago - at 05/26/2022 06:39PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 05/26/2022 06:17PM

We are again experiencing slower performance due to backed up job queues, which are normally due to a spike in general usage. However, instead of higher traffic in general, the usage seems to be coming from a few outlier repos. We are pausing repos with 200 or more jobs currently in queue. (We have a few repos with more than 1K jobs in queue at this moment.) If you think your repo was affected, you can reach out to us at support@coveralls.io. We will un-pause those repos as soon as we've cleared the queues by 80% for all other users and get performance back down to targets.

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