Outage in Coveralls

Reports of slow build times

Resolved Minor
October 18, 2023 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We've received reports of slow build times from some users associated with some repos. We have identified one server in OOM hang that is servicing one queue, so customers in this queue are most likely the ones affected. We will be clearing that queue as quickly as possible. If you are experiencing slow builds, feel free to reach out to support@coveralls.io and we can find out if any of your recent builds are involved.
Components affected
Coveralls .io Web
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/19/2023 12:25AM

The single backed-up queue on our troubled server is now clear, so all jobs related to slow builds are no longer pending, but are now in-progress (being processed by Coveralls).

Affected builds aside, performance should be back to normal for all users.

Again, if you think you were affected by, or are still affected by this incident, please reach out to support@coveralls.io with your build URLs and we'll look into them for you.

MONITORING 7 months ago - at 10/19/2023 12:04AM

We are continuing to clear jobs from the backed-up queue and are at about 80%. We'll continue to monitor and update, but we expect most stalled jobs to start processing again in the next 15-min.

INVESTIGATING 7 months ago - at 10/18/2023 10:52PM

We've received reports of slow build times from some users associated with some repos. We have identified one server in OOM hang that is servicing one queue, so customers in this queue are most likely the ones affected.

We will be clearing that queue as quickly as possible.

If you are experiencing slow builds, feel free to reach out to support@coveralls.io and we can find out if any of your recent builds are involved.

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