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Resolved Minor Website and Ticket System Interruption - crucial.com.au
Be advised our monitoring has indicated that there is currently an issue accessing our primary company website (www.crucial.com.au), as well as our ticket and billing portal (control.crucial.com.au) This appears to be due to an issue with an upstream provider, however we are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
Resolved Minor Possible Interruption to Call and Ticket Support Staff
Our Technical Operations team are currently troubleshooting an issue which has caused issues with our support systems, phone and ticket. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation. You can subscribe to this incident to receive an SMS or Email notification when our support systems are operational.
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
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