Outage in CxEngage

Skylight Login Issues Reported

Resolved Major

September 28, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Users are reporting issues with Skylight login. We are investigating.

Components affected

CxEngage Voice Services CxEngage Voice Services

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 09/28/2023 11:18AM

Issue is being marked as resolved. We will follow up in reported cases with RCA information.

INVESTIGATING over 2 years ago - at 09/28/2023 10:39AM

Users are reporting issues with Skylight login. We are investigating.

Latest CxEngage outages

CxEngage Platform – Service Interruption - 6 months ago

CxEngage Voice Service - Intermittent Failures - about 1 year ago

CxEngage Planned Maintenance - about 1 year ago

CxEngage Skylight Degradation - over 1 year ago

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