Is Cyren Cloud Down?

Cyren Cloud Status is Operational

Latest Cyren Cloud Outages

Check the stats and details of the latest Cyren Cloud outages and issues

0 Outages in the last 7 days
2 Outages in the last 30 days
8 Days since last incident

Major Resolved · 8 days ago · lasted about 1 hour

Cyren Inbox Security Errors during scanning via Add-in and delay in Investigate page

We have identified an ongoing issue that is causing errors in Cyren Inbox Security Add-in during scanning and delay in showing data in the Investigate page.. Issue started at 09:30UTC This is actively being worked upon by our Cyren Inbox Security operations team.

Minor Resolved · 11 days ago · lasted about 2 hours

Connectivity issues to one of our German data centers affecting our Antispam service

We are aware of issues affecting one of our German data centers resulting in our Antispam service returning an error. Our Operations Team is currently investigating the issue.

Minor Resolved · started about 2 months ago

Detection degradation

We are currently investigating an issue causing a degradation in detection performance. We have identified that the degradation began 16:53 UTC.

Minor Resolved · started about 2 months ago

Threat Intelligence Reclassification APIs down

Our Reclassification APIs for both Antispam and URL Filtering are currently not functioning and returning an error. We are actively investigating.

Minor Resolved · started 2 months ago

Cyren Inbox Security Delay and Errors in Admin UI

We have identified an ongoing issue that is causing delays and errors in Cyren Inbox Security UI. Issue started at 05:00 UTC This is actively being worked upon by our Cyren Inbox Security operations team.

Minor Resolved · started 2 months ago

Detection classification error causing False Positives

Due to a bad proactive pattern deployed, many emails were incorrectly classified as spam. The offending pattern which was in place between approximately 11:00 UTC and 13:30 UTC, has been deleted. In order to expedite the removal of the pattern from the local cache please perform the following steps: 1) Shutdown ctasd 2) Remove ct*.dat files from temp folder 3) Restart ctasd

Minor Resolved · started 3 months ago

Cyren Inbox Security Email Processing Delay & Admin UI errors

We have identified an ongoing issue that is causing delays with email processing by Cyren Inbox Security. In addition, we have identified some errors being presented within the Cyren Inbox Security Admin UI affecting access to some pages. This is actively being worked upon by our Cyren Inbox Security operations team.

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Cyren Cloud seems to be up and running. We've updated the status 3 minutes ago.
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