Is Displayr Down?
Displayr status is operational
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IsDown continuously monitor the official Displayr status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Displayr outages.
Stats for Displayr outages in the last 30 days
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
112 days
Users reports for Displayr in the last 12 hours
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Get access to historical data and Displayr's lastest outages
Minor · 4 months ago · lasted about 10 hours
Some customers experiencing connection errors or 500 internal server errors in East US region
If you are experiencing a "connection problem" or "internal server error" with error code 500 when accessing Displayr in the East US region, this is due to a Microsoft Azure CDN issue. Retrying may help as the CDN should repair over time. To bypass the CDN, when you open a Document in the address bar can may use https://displayr-app.displayr.com/ instead of https://app.displayr.com/ If you continue to experience errors, using Google Chrome or Edge, please capture a HAR file of the error using the instructions contained in this article and send it to support@displayr.com https://support.zendesk.com/hc/en-us/articles/4408828867098-Generating-a-HAR-file-for-troubleshooting
Minor · 4 months ago · lasted about 13 hours
Errors with R calculations in South East Asia region
R calculations in the South East Asia region are taking a long time and then returning an error such as "There is a problem with your Internet connection that prevented the calculation from completing." We are investigating the cause of the errors. Other regions are not affected.
Minor · 4 months ago · lasted about 1 hour
Displayr web pages slow to load
Since 8am CST this morning we have received reports with web pages on app.displayr.com being slow to load. We have isolated the issue to the Microsoft Azure CDN that is used to load our website assets. The CDN is operating very slowly for customers in North America and South America. Other regions do not appear to be affected at this time. We are working with Microsoft Azure to resolve this issue. Our current advice is that you should wait (up to 4 minutes) and the web page should eventually load and then it will continue to work after that, as it falls back to a working resource. So for example, if you edit a document, it may take several minutes to load, but after loading, the editing of the document will be unaffected.
Minor · started 7 months ago
Issue editing documents with custom fonts
We are currently investigating this issue.
Minor · started 8 months ago
Displayr home page help search not returning results - workaround available
The Displayr home page search bar (https://www.displayr.com/search/) is not returning any search results. This is under investigation. The home page search bar searches blog posts, the Help Center, and the Displayr wiki. In the meantime, please search our resources in the following ways: Help Center Please search directly in the Help Center until the issue is resolved: https://help.displayr.com/hc/en-us Blog Posts Please perform a Google search with the prefix site:www.displayr.com. So to search for statistical testing, you would search for site:www.displayr.com statistical testing Wiki Please perform a Google search with the prefix site:docs.displayr.com. So to search for statistical testing, you would search for site:docs.displayr.com statistical testing
Minor · started 9 months ago
PayPal payment issues for Australian customers
We have a known issue with our Australian PayPal account and we are working hard to get it resolved. This issue is preventing customers from paying us via PayPal. Bank transfers and other alternative payments continue to operate. Our support and accounts department are doing their best to ensure you continue to have access to your licenses during this time. If you have been affected by being unable to pay, please contact us at https://help.displayr.com/hc/en-us/requests/new
Minor · started 11 months ago
Problems uploading documents and data
We are currently investigating this issue.
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Frequently Asked Questions
- Is Displayr down right now? What is Displayr current status?
- Displayr seems to be up and running. We've updated the status 4 minutes ago.
- Was Displayr down today?
- Displayr is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Displayr, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Displayr and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
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