Is emerchantpay Down?

emerchantpay status is operational

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IsDown continuously monitor the official emerchantpay status page for ongoing outages. Check the stats for the latest 30 days and a list of the last emerchantpay outages.

Stats for emerchantpay outages in the last 30 days

Number of Outages

1

Average Downtime

143 mins

Total Downtime

143 mins

Since last incident

27 days

Users reports for emerchantpay in the last 12 hours

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Get access to historical data and emerchantpay's lastest outages

Major · 27 days ago · lasted about 2 hours

emerchantpay - Temporary network degradation in transaction processing 05/05/2023

Dear Partner, Please be advised that we are experiencing an issue affecting the processing of а significant portion of our transactions Our teams are already working on resolving the problem and we will provide timely updates when more information becomes available. If you would like to receive more information, please contact us through our email address Tech-Support@emerchantpay.com Please accept our apologies for any inconvenience caused. Kind regards, emerchantpay Technical Support Team

Minor · 2 months ago · lasted about 7 hours

emerchantpay - Temporary service disruption in 2nd step of 3DSv2 authentication with MasterCard and VISA

Dear Valued Partner, We have identified a partial disruption affecting 3DSv2 authentication of transactions processing with Mastercard and VISA. We are in close communication with the 3DS provider to resolve the problem as soon as possible and keep monitoring the transactions. Please accept our apologies for the caused inconvenience. Kind regards, Technical Support Team

Minor · 2 months ago · lasted about 2 hours

emerchantpay - Temporary service disruption in 2nd step of 3DSv2 authentication with MasterCard and VISA

Dear Valued Partner, We have identified a partial disruption affecting 3DSv2 transactions authentication with MasterCard and VISA. We are in close communication with the 3DS provider to resolve the problem as soon as possible and keep monitoring the transactions. Please accept our apologies for the caused inconvenience. Kind regards, Technical Support Team

Major · 3 months ago · lasted about 1 hour

emerchantpay - Temporary issue with Visa payment transaction processing

Dear Partner, We have identified an issue with one of our upstream providers that is partially affecting the processing of Visa OCT transactions. The provider is actively working on a solution to restore the payment processing back to operational. We will provide timely updates as soon as the information becomes available. Regards emerchantpay Technical Support Team

Major · about 1 year ago · lasted 25 days

emerchantpay - Temporary issues in transaction processing 04/03/2022

Dear Partner, Please be advised that we are experiencing an issue affecting the processing of all our transactions. Our teams are already working on resolving the problem and we will provide timely updates when more information becomes available. Additionally, we have escalated the issue with highest priority possible. If you would like to receive more information, please contact us through our email address Tech-Support@emerchantpay.com Please accept our apologies for any inconvenience caused. Kind regards, emerchantpay Technical Support Team

Minor · over 1 year ago · lasted 3 months

Temporary issues in transaction processing 22/21/2021

Dear Partner, Please be advised that we are experiencing an issue affecting the processing of a small percentage of our transactions. Our teams are already working on resolving the problem and we will provide timely updates when more information becomes available. If you would like to receive more information, please contact us through our email address Tech-Support@emerchantpay.com Please accept our apologies for any inconvenience caused. Kind regards, Technical Support Team

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Minor · over 1 year ago · lasted 5 months

Temporary service disruption with MasterCard

Please be advised that we have identified temporary issues with Mastercard transaction processing. This is confirmed to be 100% MasterCard related, and not caused by our gateway. This issue causes Mastercard transactions to fail with errors 07-Honour with ID and 08-Time-Out. We were advised by our provider that MasterCard are performing maintenance at the moment and are working to resolve the issue as soon as possible. Kind regards, Technical Support Team

Minor · over 1 year ago · lasted 5 months

emerchantpay - Temporary service disruption in 2nd step of 3DSv2 authentication with MasterCard

Dear Valued Partner, We have identified a partial disruption, from Oct 15, 2021, 06:29 UTC to Oct 15, 2021, 11:00 UTC affecting 3DSv2 transactions' authentication with MasterCard. It has been classified as a fully MasterCard Directory Server issue. MasterCard has already resolved the issue and now everything seems stable. We shall keep monitoring the transactions in order to make sure that it will not appear again. Please accept our apologies for the caused inconvenience. Kind regards, Technical Support Team

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Frequently Asked Questions

Is emerchantpay down right now? What is emerchantpay current status?
emerchantpay seems to be up and running. We've updated the status 9 minutes ago.
Was emerchantpay down today?
emerchantpay is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with emerchantpay, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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