IsDown continuously monitor the official emerchantpay status page for ongoing outages. Check the stats for the latest 30 days and a list of the last emerchantpay outages.
Number of Outages
1
Average Downtime
143 mins
Total Downtime
143 mins
Since last incident
27 days
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including emerchantpay, and never miss an outage again.
Major · 27 days ago · lasted about 2 hours
Dear Partner, Please be advised that we are experiencing an issue affecting the processing of а significant portion of our transactions Our teams are already working on resolving the problem and we will provide timely updates when more information becomes available. If you would like to receive more information, please contact us through our email address Tech-Support@emerchantpay.com Please accept our apologies for any inconvenience caused. Kind regards, emerchantpay Technical Support Team
Minor · 2 months ago · lasted about 7 hours
Dear Valued Partner, We have identified a partial disruption affecting 3DSv2 authentication of transactions processing with Mastercard and VISA. We are in close communication with the 3DS provider to resolve the problem as soon as possible and keep monitoring the transactions. Please accept our apologies for the caused inconvenience. Kind regards, Technical Support Team
Minor · 2 months ago · lasted about 2 hours
Dear Valued Partner, We have identified a partial disruption affecting 3DSv2 transactions authentication with MasterCard and VISA. We are in close communication with the 3DS provider to resolve the problem as soon as possible and keep monitoring the transactions. Please accept our apologies for the caused inconvenience. Kind regards, Technical Support Team
Major · 3 months ago · lasted about 1 hour
Dear Partner, We have identified an issue with one of our upstream providers that is partially affecting the processing of Visa OCT transactions. The provider is actively working on a solution to restore the payment processing back to operational. We will provide timely updates as soon as the information becomes available. Regards emerchantpay Technical Support Team
Major · about 1 year ago · lasted 25 days
Dear Partner, Please be advised that we are experiencing an issue affecting the processing of all our transactions. Our teams are already working on resolving the problem and we will provide timely updates when more information becomes available. Additionally, we have escalated the issue with highest priority possible. If you would like to receive more information, please contact us through our email address Tech-Support@emerchantpay.com Please accept our apologies for any inconvenience caused. Kind regards, emerchantpay Technical Support Team
Minor · over 1 year ago · lasted 3 months
Dear Partner, Please be advised that we are experiencing an issue affecting the processing of a small percentage of our transactions. Our teams are already working on resolving the problem and we will provide timely updates when more information becomes available. If you would like to receive more information, please contact us through our email address Tech-Support@emerchantpay.com Please accept our apologies for any inconvenience caused. Kind regards, Technical Support Team
Minor · over 1 year ago · lasted 5 months
Please be advised that we have identified temporary issues with Mastercard transaction processing. This is confirmed to be 100% MasterCard related, and not caused by our gateway. This issue causes Mastercard transactions to fail with errors 07-Honour with ID and 08-Time-Out. We were advised by our provider that MasterCard are performing maintenance at the moment and are working to resolve the issue as soon as possible. Kind regards, Technical Support Team
Minor · over 1 year ago · lasted 5 months
Dear Valued Partner, We have identified a partial disruption, from Oct 15, 2021, 06:29 UTC to Oct 15, 2021, 11:00 UTC affecting 3DSv2 transactions' authentication with MasterCard. It has been classified as a fully MasterCard Directory Server issue. MasterCard has already resolved the issue and now everything seems stable. We shall keep monitoring the transactions in order to make sure that it will not appear again. Please accept our apologies for the caused inconvenience. Kind regards, Technical Support Team
Get notified only when an outage impacts a certain component.
The data and notifications you need, in the tools you already use.
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including emerchantpay, and never miss an outage again.
Try it out! How much time you'll save your team, by having the outages information close to them?