Outage in Equinix

Provider Issue (Equinix Fabric, Network Edge)

Resolved Minor
September 19, 2023 - Started 13 days ago - Lasted 9 days
Official incident page

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Outage Details

Equinix Fabric Backbone Link Down.
Incident Number: INC0012925
[Equinix Fabric - Asia-Pacific (SG) & Americas (LA); Network Edge - Americas (LA) & Asia-Pacific (SG)]
Components affected
Equinix LA - Los Angeles Equinix LA - Los Angeles Equinix SG - Singapore Equinix SG - Singapore
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 09/28/2023 05:05PM

Equinix SMC monitored that the affected Equinix Fabric backbone link is still down. Investigation is on-going with the provider for resolution and to determine the root cause..
Incident Number: INC0012925[Equinix Fabric - Americas (LA) & Asia-Pacific (SG); Network Edge - Americas (LA) & Asia-Pacific (SG)]

IDENTIFIED 11 days ago - at 09/21/2023 01:57PM

Equinix SMC monitored that the affected Equinix Fabric backbone link is still down. Investigation is on-going with the provider for resolution and to determine the root cause..
Incident Number: INC0012925[Equinix Fabric - Americas (LA) & Asia-Pacific (SG); Network Edge - Americas (LA) & Asia-Pacific (SG)]

IDENTIFIED 11 days ago - at 09/21/2023 12:11AM

Equinix SMC monitored that one of Equinix Fabric backbone links between APAC and AMER went down at 09:59 UTC. No impact to your service as traffic automatically rerouted to alternate link. The issue was reported to provider for investigation..
Incident Number: INC0012925[Equinix Fabric - Americas (LA) & Asia-Pacific (SG); Network Edge - Americas (LA) & Asia-Pacific (SG)]

IDENTIFIED 13 days ago - at 09/19/2023 12:25PM

Equinix Fabric Backbone Link Down.
Incident Number: INC0012925[Equinix Fabric - Asia-Pacific (SG) & Americas (LA); Network Edge - Americas (LA) & Asia-Pacific (SG)]

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