Outage in Gainsight
US1 Region - Rules Engine and Data Processing Delays for few customers
Resolved Minor
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Outage Details
We have identified delays in the Rules Engine and Data Processor Queue for some Customers.
We have taken recovery action to help clear the backlog and are closely monitoring as the Queues continue to drain. We anticipate a delay of about 4 hours in the processing.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 03/11/2023 08:48PM
Queues have returned to expected levels.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
MONITORING
about 2 years ago - at 03/11/2023 02:06PM
We have identified delays in the Rules Engine and Data Processor Queue for some Customers.
We have taken recovery action to help clear the backlog and are closely monitoring as the Queues continue to drain. We anticipate a delay of about 4 hours in the processing.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
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