Outage in Gainsight

Delays in Journey Orchestrator

Resolved Minor
October 03, 2024 - Started about 1 year ago - Lasted 24 minutes
Official incident page

Incident Report

We have identified an issue with the Journey Orchestrator service. A fix is applied to resolve the issue and we are monitoring it closely. We anticipate a delay in the processing, which should catch up in a few hours.
Components affected
Gainsight Application

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/03/2024 08:22PM

Queues have returned to expected levels.

MONITORING about 1 year ago - at 10/03/2024 08:00PM

We have identified an issue with the Journey Orchestrator service.

A fix is applied to resolve the issue and we are monitoring it closely. We anticipate a delay in the processing, which should catch up in a few hours.

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