Outage in Gainsight
CS - US2 - Delays in Rules and Data Designer
Resolved MinorIncident Report
Summary AI Generated
Gainsight experienced delays in Rules Engine and Data Designer functionality for customers in the US2 region due to a capacity issue. The problem affected processing queues for a subset of users over 4.7 hours. The issue was resolved by fixing the underlying problem and adding additional capacity to expedite processing.
We have identified and fixed an issue causing delays in Rules Engine and Data Designer for a subset of customers in the US2 region. Additional capacity has been added to expedite processing.
We are closely monitoring as the queues catch up.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/02/2026 09:04PM
This incident has been resolved.
MONITORING
about 1 month ago - at 04/02/2026 07:05PM
We are continuing to monitor for any further issues.
MONITORING
about 1 month ago - at 04/02/2026 04:24PM
We have identified and fixed an issue causing delays in Rules Engine and Data Designer for a subset of customers in the US2 region. Additional capacity has been added to expedite processing.
We are closely monitoring as the queues catch up.
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