Outage in Gainsight

Retrospective: Isolated Rule Failures

Resolved Minor
March 16, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Need to monitor Gainsight outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Gainsight, and never miss an outage again.
Start Free Trial

Outage Details

We have received reports of Rules failing for a subset of customers. The status of Rules execution was spuriously marked as failed in-spite of a successful execution. The source of this anomaly has been identified and addressed. The issue is now resolved and we will continue to monitor closely. Please reach out to support@gainsight.com as needed with any questions.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/16/2023 03:58PM

This incident has been resolved.

MONITORING about 2 years ago - at 03/16/2023 12:34PM

We have received reports of Rules failing for a subset of customers. The status of Rules execution was spuriously marked as failed in-spite of a successful execution. The source of this anomaly has been identified and addressed.
The issue is now resolved and we will continue to monitor closely.

Please reach out to support@gainsight.com as needed with any questions.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook