Is GetFeedback Down?

GetFeedback status is operational

IsDown is monitoring GetFeedback's official status page in real time.

Stats for GetFeedback official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

140 days

Users reports for GetFeedback in the last 12 hours

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Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including GetFeedback.

Monitor and keep track of GetFeedback's current and past outages

Minor · started 5 months ago

Responses not appearing in response tables

We are aware of clients reporting their responses no longer appearing in response table and only being available in exports. We're currently investigating the issue and will provide updates as they become available

Minor · started 8 months ago

Errors across the site and slow performance

We are seeing a recurrence of errors and slow performance across for a select number of customers and are investigating the issue. We will relay information as it becomes available

Minor · started 8 months ago

Errors Across GFB and Slow Performance

We're currently aware of an issue that is causing errors to appear across the product, along with general slowness. Our engineering team is currently investigating and we will relay updates as they become available.

Minor · started 10 months ago

Campaign overview page not loading + API timeout errors

We are seeing improvements in the performance and are monitoring to ensure stability, however issue is still present. We will update once the issue has been fully resolved.

Minor · started 10 months ago

Campaign overview page not loading + API timeout errors

The issue has been identified and we are working with ScaleGrid support in order to fix this.

Minor · started about 1 year ago

Intermittent access issues

From around 3:10 to 3:30 PM, GetFeedback experienced intermittent access issues due to a third-party hosting provider. The incident is resolving now. If you have any further troubles accessing the GetFeedback platform, please email

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Frequently Asked Questions

Is GetFeedback down right now? What is GetFeedback current status?
GetFeedback seems to be up and running. We've updated the status 7 minutes ago.
Was GetFeedback down today?
GetFeedback is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with GetFeedback, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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