This chart provides user-reported problems for GlobalSign in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official GlobalSign status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last GlobalSign outages.
Minor Resolved · 3 months ago · lasted 8 days
Problems logging in to CIT service
We are currently investigating an issue with CIT (https://cit.globalsign.com) which is causing a blank page when logging into the portal. We will post as soon as we have further information. No other Atlas or GCC services are affected.
Minor Resolved · 6 months ago · lasted 3 days
Authentication errors on Atlas API endpoints
Further to the incident yesterday, there has been a recurrence of the problem, causing HTTP 503 errors for a small number of customers. This has been resolved, however the team are closely monitoring the platform and are performing further investigation into the cause of the index problems.
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Minor Resolved · 6 months ago · lasted about 15 hours
Intermittent login issues on HVCA and DSS APIs and TSA
We are investigating a potential issue which is giving occasional HTTP 503 ("Service busy") response to login (authentication) calls. We will provide further information as soon as we have identified the cause of the issue.
Minor Resolved · 7 months ago · lasted 4 minutes
Issue with GlobalSign Certificate Inventory Tool (CIT)
We are investigating an issue with GlobalSign CIT which causes it to display a blank page when users log in.
Minor Resolved · 7 months ago · lasted 1 minute
503 errors from HVCA and DSS API
We experience a spike in HTTP 503 errors returned by the Atlas HVCA and DSS APIs between 11:27 and 11:29 UTC. This affected roughly 1% of requests received during this period. We believe the issue has been resolved, but are continuing to closely monitor the situation.
Minor Resolved · 9 months ago · lasted about 1 hour
GlobalSign Certificate Inventory Tool unavailable
The Certificate Inventory Tool (https://cit.globalsign.com) is currently unavailable. We have identified the issue, which relates to a problem at our third party service provider. We will be working with them to get the service back online as soon as possible.
Minor Resolved · 9 months ago · lasted 2 minutes
Issue at one of our CDNs
One of our CDN partners is experiencing a network issue, detected our end at about 6:39 UTC. This may have resulted in customers receiving errors on the website and on OCSP/CRL services. As of 07:04 UTC, we have stopped directing traffic to the affected CDN. We are monitoring availability, and will re-enable once it it considered stable.
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