Is GlobalSign Down?

GlobalSign Status is Operational

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GlobalSign Outages

1 Outages in the last 7 days
1 Outages in the last 30 days
5 Days since last incident

Resolved Minor Issue at one of our CDNs

One of our CDN partners is experiencing a network issue, detected our end at about 6:39 UTC. This may have resulted in customers receiving errors on the website and on OCSP/CRL services. As of 07:04 UTC, we have stopped directing traffic to the affected CDN. We are monitoring availability, and will re-enable once it it considered stable.

6 days ago

Resolved Minor Errors on Atlas web portal

We have identified an issuer affecting the Atlas user portal (https://atlas.globalsign.com). Users may see "500 - Server Error" displayed on some pages. The Development team are investigating the root cause and this will be resolved ASAP. The Atlas services themselves are not affected.

2 months ago

Resolved Minor Timeout (HTTP 504) errors from Atlas TSA services

On Tuesday 22nd February between about 14:50 and 17:00 UTC we experienced an issue where a percentage of timestamp requests returned an HTTP 504 (timeout) response. The problem has been resolved, but we are continuing to closely monitor the service as we work to identify the root cause.

4 months ago

Resolved Minor ISP connectivity issue affecting GCC

One of our ISPs in Japan is experiencing latency issues which are affecting connectivity from some locations. Customers in Singapore and India may experience high latency or timeouts when connecting to GCC. Certificate issuance may take longer than usual in some cases. GlobalSign's Infrastructure team have rerouted traffic between our Japan and Singapore data centres to reduce any delays in issuance, and are communicating directly with the affected ISP, to ensure the issue can be fully resolved for customers in India and Singapore.

6 months ago

Resolved Minor CIT Outage

We are aware that CIT is currently experiencing an outage. The AWS server that hosts CIT had a network issue, resulting in the system sending packages of false scan emails and showing blank dashboards upon login. Our infrastructure team is working with the vendor Remme to resolve. We hope the system will be back online by tomorrow.

7 months ago

GlobalSign Components Status

"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time

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Frequently Asked Questions

Is GlobalSign down today?
GlobalSign seems to be up and running. We've updated the status 2 minutes ago.
I'm having issues with GlobalSign, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when GlobalSign is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when GlobalSign has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Are we missing an integration?
Contact us, and we'll add it ASAP.

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