Check the stats and details of the latest GlobalSign outages and issues
Minor Resolved · 2 months ago · lasted 3 days
Further to the incident yesterday, there has been a recurrence of the problem, causing HTTP 503 errors for a small number of customers. This has been resolved, however the team are closely monitoring the platform and are performing further investigation into the cause of the index problems.
Minor Resolved · 2 months ago · lasted about 15 hours
We are investigating a potential issue which is giving occasional HTTP 503 ("Service busy") response to login (authentication) calls. We will provide further information as soon as we have identified the cause of the issue.
Minor Resolved · 4 months ago · lasted 4 minutes
We are investigating an issue with GlobalSign CIT which causes it to display a blank page when users log in.
Minor Resolved · 4 months ago · lasted 1 minute
We experience a spike in HTTP 503 errors returned by the Atlas HVCA and DSS APIs between 11:27 and 11:29 UTC. This affected roughly 1% of requests received during this period. We believe the issue has been resolved, but are continuing to closely monitor the situation.
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Minor Resolved · 5 months ago · lasted about 1 hour
GlobalSign Certificate Inventory Tool unavailable
The Certificate Inventory Tool (https://cit.globalsign.com) is currently unavailable. We have identified the issue, which relates to a problem at our third party service provider. We will be working with them to get the service back online as soon as possible.
Minor Resolved · 6 months ago · lasted 2 minutes
Issue at one of our CDNs
One of our CDN partners is experiencing a network issue, detected our end at about 6:39 UTC. This may have resulted in customers receiving errors on the website and on OCSP/CRL services. As of 07:04 UTC, we have stopped directing traffic to the affected CDN. We are monitoring availability, and will re-enable once it it considered stable.
Minor Resolved · 7 months ago · lasted less than a minute
Errors on Atlas web portal
We have identified an issuer affecting the Atlas user portal (https://atlas.globalsign.com). Users may see "500 - Server Error" displayed on some pages. The Development team are investigating the root cause and this will be resolved ASAP. The Atlas services themselves are not affected.
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