Outage in Gorgias
Delay in processing incoming messages
Resolved MinorIncident Report
We have identified an issue causing a delay in processing incoming messages to the Helpdesk starting at 2:40pm UTC.
Our engineerings are working to fix this as soon as possible
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 09/11/2023 06:11PM
This incident has been resolved.
MONITORING
over 2 years ago - at 09/11/2023 04:39PM
We have applied fixes and messages have caught up in processing. We are monitoring the results but expect resolution soon. Thank you for your patience and apologies for the inconvenience.
IDENTIFIED
over 2 years ago - at 09/11/2023 03:47PM
We have identified an issue causing a delay in processing incoming messages to the Helpdesk starting at 2:40pm UTC.
Our engineerings are working to fix this as soon as possible
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