Is Heatmiser Down? Heatmiser status is operational

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Stats for Heatmiser official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

200 days

Users reports for Heatmiser in the last 12 hours

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Heatmiser outages in the last 30 days per day

Major · 7 months ago · lasted 9 days

Stability issue on 2182 Firmware release

We are aware of an issue in the 2182 firmware release that resulted in the neoAir thermostat disconnecting from the neoHub for some customers. We now believe we have corrected the issue and we have rolled out 2186. Your neoHub should automatically receive this update over the next few days. If you believe you have had this issue, please send an email to and we can force the update to your neoHub if it hasn't updated already. If your thermostats have disconnected, please wait until the firmware has been updated and then follow the links here to re-pair your thermostats back to the neoHub

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Frequently Asked Questions

Is Heatmiser down right now? What is Heatmiser current status?
Heatmiser seems to be up and running. We've updated the status 19 minutes ago.
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Heatmiser is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Heatmiser, but the status is OK. What's going on?
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