Latest Helium Proof-of-Coverage Official Outages
We continuously monitor the official Helium Proof-of-Coverage status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Helium Proof-of-Coverage outages.
Major Resolved · 3 days ago · lasted about 2 hours
Beaconing and Witnessing in NZ has stopped.
The core developers have noticed a rapid drop off of Beaconing and Witnessing events for the New Zealand after today's deployment of the new AS923-1C LoRaWAN region parameters to increase PoC power.
Minor Resolved · 2 months ago · lasted about 10 hours
Proof-of-Coverage and Data Transfer degraded for some Hotspots in AU/NZ
We are investigating an issue where Hotspots in Australia appear to be listening and operating on the wrong frequencies after several Makers have updated their firmware to use the newer gateway-rs firmware. Affected Hotspots will not Beacon, Witness or transfer data correctly.
Minor Resolved · 3 months ago · lasted about 2 hours
IOT Proof-of-Coverage Beaconing degraded in Europe and AS923
The Core Developers have noticed that some Hotspots in Europe have stopped beaconing for roughly the last 24 hours. This is likely due to an issue that can be worked around in the IOT PoC Verifier Oracle. A fix is being tested.
Major Resolved · 3 months ago · lasted about 1 hour
A prolonged outage on the Solana blockchain has exposed a bug in the IoT Proof-of-Coverage Verifier Oracle. The outage caused the Verifier to unnecessarily rule that many Hotspot Beacons were not constructed properly. A fix has been deployed and is being monitored.
Minor Resolved · 4 months ago · lasted about 4 hours
Increased Block and Election Times due to Oracled IOT PoC
This is placeholder comms for a decision made by the core devs and the Foundation a few minutes ago. We will come back with more specific communications on what we did, why it was necessary in an urgent manner, and what's next. Core developers, validator operators, wallet and exchange operators, and others in the community have noticed significantly slower block times in the last 12+ hours due to a large backlog of Oracled Proof-of-Coverage. No action is required by Hotspot Manufacturers, Validator operators, Data users, or Hotspot owners. We expect to resolve after we clear the backlog. This could be due to a rate limiter that hasn't been implemented yet that needs to be addressed but in order to continue processing state channels, payments, burns, Hotspot onboards, location changes, etc., we believe the correct response is to halt the oracle that is pushing transactions on chain and let it recover. We will provide more details as we execute the steps defined in the blockchain ...
Major Resolved · 7 months ago · lasted about 8 hours
Validators with a corrupted region cache are preventing block production. The core team is working with operators to fix affected validators to resume block production. Sorry for the inconvenience and thanks for your patience. At this time, all transactions on chain will be unconfirmed until Validators begin producing blocks again. Funds are safe but activity like Proof of Coverage, Hotspot onboarding and movement, Token Transfers, etc. are unavailable. Data Transfer is not affected.
Major Resolved · 7 months ago · lasted about 8 hours
The core developers and validator operators have noticed a chain halt at block 1,589,496. We are investigating the root cause. At this time, all transactions on chain will be unconfirmed until Validators begin producing blocks again. Funds are safe but activity like Proof of Coverage, Hotspot onboarding and movement, Token Transfers, etc. are unavailable. Data Transfer is not affected. At this time, all transactions on chain will be unconfirmed until Validators begin producing blocks again. Funds are safe but activity like Proof of Coverage, Hotspot onboarding and movement, Token Transfers, etc. are unavailable. Data Transfer is not affected.
Major Resolved · 7 months ago · lasted about 5 hours
The core developers and validators operators have noticed a chain halt where validators aren't producing blocks after 1,587,313. We are investigating the root cause. At this time, all transactions on chain will be unconfirmed until Validators begin producing blocks again. Funds are safe but activity like Proof of Coverage, Hotspot onboarding and movement, Token Transfers, etc. are unavailable. Data Transfer is not affected.
Helium Proof-of-Coverage problems reported by users
User-reported problems for Helium Proof-of-Coverage in the last 12 hours. It's a collection of user reports from different sources.
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