Outage in Helium

IOT Proof-of-Coverage Beaconing degraded in Europe and AS923

Resolved Minor
March 01, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

The Core Developers have noticed that some Hotspots in Europe have stopped beaconing for roughly the last 24 hours. This is likely due to an issue that can be worked around in the IOT PoC Verifier Oracle. A fix is being tested.
Components affected
Helium Proof-of-Coverage
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/01/2023 09:34PM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 03/01/2023 08:17PM

On further investigation, the Developers have concluded that the issue is also likely affecting Hotspots in AS923 regions, which broadly covers some regions in Asia, Australia and New Zealand.

IDENTIFIED over 2 years ago - at 03/01/2023 07:47PM

The Core Developers have noticed that some Hotspots in Europe have stopped beaconing for roughly the last 24 hours. This is likely due to an issue that can be worked around in the IOT PoC Verifier Oracle. A fix is being tested.

Latest Helium outages

Mobile Onboarding Failures - about 1 month ago
HMH - Speed Test Failures - about 2 months ago
Investigating: Error 522 - about 2 months ago

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