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Outage in Helium

Chain Halt @ Block 1,587,313

Resolved Major
October 26, 2022 - Started over 3 years ago - Lasted about 5 hours
Official incident page

Incident Report

The core developers and validators operators have noticed a chain halt where validators aren't producing blocks after 1,587,313. We are investigating the root cause. At this time, all transactions on chain will be unconfirmed until Validators begin producing blocks again. Funds are safe but activity like Proof of Coverage, Hotspot onboarding and movement, Token Transfers, etc. are unavailable. Data Transfer is not affected.
Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 10/27/2022 04:08AM

The core team is now trying to get the rest of the Validator fleet caught up to the new block height so it can gossip block information around and be eligible for a new consensus election.

IDENTIFIED over 3 years ago - at 10/27/2022 03:16AM

A new consensus group has been assembled and there are now new blocks. We're now waiting to see if the other services including the ETL that serves data to the API (and explorer/apps) can catch up.

At this time, please refrain from submitting new transactions until we can give the go-ahead, they may take a while to clear still.

IDENTIFIED over 3 years ago - at 10/27/2022 02:09AM

The core team has assembled a new candidate Consensus Group. After the new group is elected, the core team will issue a rescue block to get us past the halt.

For now, the chain is still halted. Funds are safe, data transfer is not affected.

IDENTIFIED over 3 years ago - at 10/27/2022 01:52AM

We believe we have the root cause and will likely need to solve it with a rescue block.

All Validator Operators should join us on Discord for further coordination. For the rest of the community, we remain halted at this time. Funds remain safe but transactions are still delayed until the halt is resolved.

INVESTIGATING over 3 years ago - at 10/27/2022 12:53AM

The core developers and validators operators have noticed a chain halt where validators aren't producing blocks after 1,587,313. We are investigating the root cause.

At this time, all transactions on chain will be unconfirmed until Validators begin producing blocks again. Funds are safe but activity like Proof of Coverage, Hotspot onboarding and movement, Token Transfers, etc. are unavailable. Data Transfer is not affected.

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