Outage in Hotjar

Some users are experiencing a blank page/infinite loading in Insights.

Resolved Minor
September 21, 2022 - Started about 3 years ago - Lasted 36 minutes
Official incident page

Incident Report

We are currently investigating an issue where users are experiencing a blank page/infinite loading in Insights. We will post further updates as we learn more. Thanks for bearing with us!
Components affected
Hotjar insights.hotjar.com

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/21/2022 09:01AM

We have deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal. Thank you for your patience!

INVESTIGATING about 3 years ago - at 09/21/2022 08:27AM

We are currently investigating an issue where users are experiencing a blank page/infinite loading in Insights.
We will post further updates as we learn more. Thanks for bearing with us!

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