Outage in Hotjar
Some users are not receiving daily notification emails
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
We've resolved this incident, and our daily notification emails are working correctly again. Thanks so much for bearing with us!
We've deployed that fix I mentioned earlier, and we're monitoring to ensure it's resolved the fault!
We'll send a final update to confirm it has, and move this incident to resolved shortly. Thanks again for your patience.
We've identified the root cause for this incident, and a fix is being developed!
We'll post an update to let you know when we're deploying and monitoring the fix. Thanks again for bearing with us!
We've received reports of some users not receiving daily notification emails like they normally would. We've declared an incident so we can investigate and determine next steps.
We'll post further updates to this incident as we have them - thanks for bearing with us if you're missing these emails as well!
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