Outage in iAdvize (HA)

P2 - Delay in the indexation of statistics

Resolved Minor
April 25, 2023 - Started 5 months ago - Lasted about 5 hours
Official incident page

Need to monitor iAdvize (HA) outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including iAdvize (HA), and never miss an outage again.
Start a Free Trial

Outage Details

We are currently experiencing a delay in the indexing of statistics, which has an impact on the recording and updating of closed conversations. Our technical team is currently investigating the problem. Thank you for your patience.
Components affected
iAdvize (HA) Statistics
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 04/25/2023 01:16PM

After a monitoring period, we confirm the resolution of the incident and thank you again for your patience.

MONITORING 5 months ago - at 04/25/2023 09:47AM

Our technical team has identified the cause of the problem and has performed an intervention.
All reports are now updated and no delay is noted on new statistics updates.

We will keep monitoring the situation for the coming hours.

INVESTIGATING 5 months ago - at 04/25/2023 09:18AM

Our technical team is still mobilized to solve this statistics issue, impacting the update of closed conversations in the iAdvize reports.

INVESTIGATING 5 months ago - at 04/25/2023 08:07AM

We are currently experiencing a delay in the indexing of statistics, which has an impact on the recording and updating of closed conversations.

Our technical team is currently investigating the problem. Thank you for your patience.

Monitor iAdvize (HA) and all your third-party dependencies in one place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 2763 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

Try it out! How much time you'll save your team, by having the outages information close to them?

  • 14-day free trial
  • No credit card required to start
  • Cancel anytime
  • +2500 services available