Outage in InSided

[EU Communities] - Problem with Analytics Dashboards

Resolved Minor
December 27, 2022 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Need to monitor InSided outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including InSided, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating a persistent outage in the analytics dashboards for EU communities where all metrics are currently showing as 0. The issue is a repeat of the same problem yesterday that eventually rectified itself over the course of the day - we are looking into the cause as well as the permanent fix for this and will update this page once more information is known.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/27/2022 12:32PM

This incident has been resolved.

MONITORING over 1 year ago - at 12/27/2022 09:12AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 12/27/2022 08:39AM

The issue has been identified and a fix is being implemented - you should already be seeing data start to display normally in your dashboards again now, however please bear in mind that a full fix is still in progress.

INVESTIGATING over 1 year ago - at 12/27/2022 08:23AM

We are currently investigating a persistent outage in the analytics dashboards for EU communities where all metrics are currently showing as 0. The issue is a repeat of the same problem yesterday that eventually rectified itself over the course of the day - we are looking into the cause as well as the permanent fix for this and will update this page once more information is known.

The easiest way to monitor InSided and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime