Outage in Instaclustr

AWS Issues impacting US-EAST-2

Resolved Minor
July 28, 2022 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

AWS has reported a partial power outage for an Availability zone USE2-AZ1 in US-EAST-2. AWS reports that majority of the instances are recovered already and the remaining will be recovered in the next hour or so. We are closely monitoring this incident and will provide periodic updates.
Components affected
Instaclustr Management Console
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 07/28/2022 07:47PM

We are continuing to see recovery of the affected instances. Instaclustr Support is also taking steps to recover the EBS backed instances impacted due to this incident.

We will continue to provide regular updates.

MONITORING over 1 year ago - at 07/28/2022 06:39PM

We have confirmed that the intermittent login issues on our console is not impacting the provisioning API's. Cluster provisioning should not be impacted. The login issues on our console are likely attributed to OKTA experiencing issues due to the ongoing AWS outage.

AWS reported that they continue to recover EC2 instances. They've also mentioned that power is restored in the impacted region. We continue to closely monitor the recovery.

IDENTIFIED over 1 year ago - at 07/28/2022 06:02PM

We are also experiencing some intermittent login issues on our console page (console.instaclustr.com) which appears to be related to the AWS incident. From our internal testing so far, it does appear to have impact on cluster provisioning in the impacted region. We will provide further information once we have an update.

INVESTIGATING over 1 year ago - at 07/28/2022 05:38PM

AWS has reported a partial power outage for an Availability zone USE2-AZ1 in US-EAST-2. AWS reports that majority of the instances are recovered already and the remaining will be recovered in the next hour or so. We are closely monitoring this incident and will provide periodic updates.

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