Outage in JumpCloud

Admin and User Portal increased error rates

Resolved Minor
August 09, 2023 - Started 9 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an increase in error rates for the User and Admin Portals. We will update this incident as we know more.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/09/2023 11:19PM

This incident has been resolved.

MONITORING 9 months ago - at 08/09/2023 11:00PM

We continue to see recovery and a steady decrease in error rates, and are actively monitoring all services.

INVESTIGATING 9 months ago - at 08/09/2023 10:17PM

We are starting to see recovery, but are continuing to investigate this incident.

INVESTIGATING 9 months ago - at 08/09/2023 09:12PM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 08/09/2023 09:10PM

We are currently investigating an increase in error rates for the User and Admin Portals. We will update this incident as we know more.

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