Outage in JW Player

Updating metadata

Resolved Minor
December 06, 2022 - Started over 1 year ago - Lasted 38 minutes
Official incident page

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Outage Details

We are currently investigating an issue with the JW Dashboard. Some users might experience the inability to update metadata. No other system is affected. We will provide an update shortly.
Components affected
JW Player Dashboard
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/06/2022 10:54PM

The reported issue with the JW Dashboard has been resolved. JW Dashboard behavior is now working as expected.

INVESTIGATING over 1 year ago - at 12/06/2022 10:19PM

We are currently investigating an issue with the JW Dashboard. Some users might experience the inability to update metadata. No other system is affected. We will provide an update shortly.

Latest JW Player outages

Potential Playback Issues - about 22 hours ago
Webhook Delays - 4 days ago
JWP Dashboard Errors - 16 days ago
Payment UI Outage - 30 days ago
Documentation Site Outage - about 1 month ago

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