Outage in JW Player
Updating metadata
Resolved Minor
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Outage Details
We are currently investigating an issue with the JW Dashboard. Some users might experience the inability to update metadata. No other system is affected. We will provide an update shortly.
Components affected
JW Player DashboardLatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 12/06/2022 10:54PM
The reported issue with the JW Dashboard has been resolved. JW Dashboard behavior is now working as expected.
INVESTIGATING
over 2 years ago - at 12/06/2022 10:19PM
We are currently investigating an issue with the JW Dashboard. Some users might experience the inability to update metadata. No other system is affected. We will provide an update shortly.
Latest JW Player outages
Video Ingest Processing Delays - about 2 months ago
Elevated latency on Low Latency Live Streams - about 2 months ago
Dashboard Media Visibility Issues - 3 months ago
Partial outage with delivery effecting VP9 Dash streams - 3 months ago
Delivery API returning 'not found' for some media items - 3 months ago
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