Check if K3 Imagine is down, official outages, user-reported issues, and outages map.
K3 Imagine is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 12 incidents since started monitoring K3 Imagine status in July 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official K3 Imagine outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Mar 24, 2025
05:51 AM EDT
|
Minor
We are currently investigating this incident.
|
about 1 hour |
|
Jun 25, 2024
03:06 AM EDT
|
Major
We have identified an issue logging into Imagine and we are working on a fix for this incident.
|
4 months |
|
Sep 11, 2023
10:06 AM EDT
|
Minor
A outage with Clean Cash has been reported. We are currently investigating.
|
3 months |
|
Sep 05, 2023
10:48 AM EDT
|
Major
We have found an issue that is impacting access to the platform, which we are currently investiga...
|
about 1 hour |
|
Aug 15, 2023
04:12 PM EDT
|
Major
We have found an issue that is impacting access to the platform, which we are currently investiga...
|
about 1 hour |
|
Aug 02, 2023
04:04 AM EDT
|
Major
We implemented a fix and are currently monitoring the result.
|
about 2 hours |
|
Jun 02, 2023
05:02 AM EDT
|
Minor
We implemented several fixes, rerouting traffic and are currently monitoring the results.
|
about 2 months |
|
Oct 08, 2022
07:57 AM EDT
|
Major
We have found an issue that is impacting access to the platform, which we are currently investiga...
|
32 minutes |
|
Oct 08, 2022
07:49 AM EDT
|
Major
We have found an issue that is impacting access to the platform, which we are currently investiga...
|
8 minutes |
|
Sep 28, 2022
09:27 PM EDT
|
Major
We have found an issue that is impacting access to the platform, which we are currently investiga...
|
8 minutes |
See what users are saying about K3 Imagine issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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| Component | Status |
|---|---|
| Checkout | OK |
| Clean Cash | OK |
| Digital VAT (UK) | OK |
| Donated Stock | OK |
| Donated Stock (BHF) | OK |
| Edinburgh (EDI) | OK |
| Elastic Search | OK |
| External Communications | OK |
| Kiosk (KSK) | OK |
| Manchester (MAN) | OK |
| No SQL | OK |
| OB Pay | OK |
| Point Of Sale (POS) | OK |
| Pop-up, Order & Pay (POP) | OK |
| Portal | OK |
| Public API Availability | OK |
| Rabbit | OK |
| Self Checkout (SCO) | OK |
K3 Imagine is a comprehensive retail management platform featuring POS systems, kiosk interfaces, and API integration, supporting various functionalities including donated stock management and financial compliance.
Monitoring K3 Imagine since July 2022
Tracking 23 K3 Imagine services and regions
1 incident in 2025
IsDown is a status page aggregator that monitors if K3 Imagine and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when K3 Imagine, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of K3 Imagine (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of K3 Imagine's 23 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from K3 Imagine and other services.
IsDown checks K3 Imagine official status page for major/minor outages or downtimes. A major outage is when K3 Imagine experiences a critical issue that severely affects one or more services/regions. A minor incident is when K3 Imagine experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a K3 Imagine outage, we send you an alert and update your dashboard and status page.
K3 Imagine and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in K3 Imagine status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors K3 Imagine and all their 23 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor K3 Imagine but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from K3 Imagine and other services.
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IsDown integrates with 20+ tools. Connect the status of K3 Imagine and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is K3 Imagine down?'
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While Downdetector relies on user-submitted reports to detect K3 Imagine outages, IsDown monitors K3 Imagine's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official K3 Imagine status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including K3 Imagine in a single dashboard. | ||
| Instant K3 Imagine outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of K3 Imagine official status and user-reported issues. | ||
| Maintenance feed for K3 Imagine | ||
| Granular alerts filtering by K3 Imagine components and regions. |
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K3 Imagine isn't down. You can check K3 Imagine status and incident details on the top of the page. IsDown continuously monitors K3 Imagine official status page every few minutes. In the last 24 hours, there were 0 outages reported.
K3 Imagine is currently operational. You can check K3 Imagine status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of K3 Imagine being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the K3 Imagine official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
K3 Imagine last outage was on March 24, 2025 with the title "Imagine Login issue"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor K3 Imagine and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if K3 Imagine is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about K3 Imagine's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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