Lifesize Cloud Status

Resolved Unable to find recordings from Manage Console

We have currently identified an issue with cloud recording displaying on the web portal. This is only a display issue, we are working towards a resolution and will provide updates as we have them.

Resolved Unable to find Cloud recordings from Manage Console

We are currently identified an issue with cloud recording displaying on the web portal. This is only a display issue, we are working towards a resolution and will provide updates as we have them.

Resolved Call Management Issue

Today from 7:30am UTC onwards Users may have observed missing features like presentation sharing, recording, add Participant, Raise Hand etc on Desktop App, Webapp. We are working on this issue and will keep you updated. We apologize for the inconvenience caused.

Resolved Login and Call Management Issue

Users may have observed failed to login or call issue(s) with Lifesize Apps and Manage console. We are aware of this issue and being addressed. We apologize for the inconvenience caused.

Resolved Login and Call Management Issue

User may have observed failed to login or call issue(s) with Lifesize Apps and Manage console starting 09:05 CST. We are working on this issue and will keep you updated. We apologize for the inconvenience caused.

Resolved Login and Call Management Issue

Users may have observed failed to login or make a call issue with Lifesize Apps and Manage console from 8:10 UTC. We are working on this and keep you updated. We apologize for the inconvenience caused.

Resolved Audio Video Issue in Conference call

You may be experiencing No incoming Audio/Video issue in Lifesize Cloud calls. Disconnect all users and reconnect and Audio/Video should resume.

Resolved Login and Call disconnection issue

You may be experiencing Login as well as call disconnection issue. We are investigating this issue and will keep you updated. We apologize for the inconvenience.

Resolved Login Issue.

You may have experiencing login issue from 5:25 (UTC) time. We are investigating this issue and will keep you updated. We apologize for the inconvenience, Our PSTN calling is not affected.

Resolved Management Console fails to load Recordings

Thank you for your patience while we address an issue with the web console. You may be unable to access your web console at this time.