Is Lookback Down?
Lookback status is operational
Lookback problems reported by users
This chart provides user-reported problems for Lookback in the last 12 hours. It's a collection of user reports from different sources.
Latest Lookback Official Outages
We continuously monitor the official Lookback status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Lookback outages.
Major Resolved · about 1 month ago · lasted about 4 hours
We are currently investigating this issue.
Minor Resolved · about 1 month ago · lasted about 9 hours
It's currently not possible to login to the platform. We are investigating the issue.
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Major Resolved · 5 months ago · lasted 15 minutes
Users cannot login to dashboard and player
We are currently investigating this issue.
Major Resolved · about 1 year ago · lasted 2 months
We have detected elevated errors in the Dashboard and are investigating this.
Minor Resolved · over 1 year ago · lasted 3 months
Information about the Log4j issue.
Log4j is a Java-based logging utility found in a wide number of software products. The CVE-2021-44228 vulnerability (aka the “Log4Shell” vulnerability) was disclosed by the Apache Log4j project. If exploited, this vulnerability could potentially allow a remote attacker to execute code on the server. We don't use Java in our systems and as such have no dependencies on Log4j. The one exception to this is our Android app, Participate, which does not use Log4j. Our database providers are not affected. We rely on AWS as our datacenter and some of their systems may have been vulnerable in a way that affects us. We are investigating that further. We continue to monitor the situation.
Minor Resolved · over 1 year ago · lasted 7 months
Users cannot log in to lookback.io
Users are reporting an error "Something is wrong" when attempting to access the login page https://auth.lookback.io/login.
Minor Resolved · over 1 year ago · lasted 8 months
Chrome 92: Participants not being able to hear Moderators in Participate for Desktop (LiveShare)
Since the release of Chrome 92, we can reproduce an issue where Participants using Participate for Desktop (our Chrome extension) cannot hear the Moderator in LiveShare sessions. We recommend using Interview mode instead until a fix has been implemented.
Lookback Components Status
Check the current status of the components
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What is Lookback?
User experience recording made simple. See the screen, face, voice and touches of your users. Record in-house or remotely and without equipment.
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Frequently Asked Questions
- Is Lookback down right now? What is Lookback current status?
- Lookback seems to be up and running. We've updated the status 1 minute ago.
- Was Lookback down today?
- Lookback is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Lookback, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Lookback and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- Lookback outage? How can I monitor Lookback?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Lookback and get alerts in real-time when Lookback has outages.
- Why use IsDown instead of Lookback status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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