Is Lookback Down?

Lookback status is operational

IsDown is monitoring Lookback's official status page in real time.

Stats for Lookback official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

119 days

Users reports for Lookback in the last 12 hours

Monitor Lookback and all your third-party dependencies in one place

Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Lookback.

Monitor and keep track of Lookback's current and past outages

Major · 4 months ago · lasted about 2 hours

Emails, notifications, transcriptions, and player feed not working

We've identified that our queue system has gone down, and are working on bringing it up again.

Major · 7 months ago · lasted about 4 hours

Not possible to create new organizations, slow loading of dashboard, organization settings, and player

We are currently investigating this issue.

Minor · 8 months ago · lasted about 9 hours

Login unavailable

It's currently not possible to login to the platform. We are investigating the issue.

Major · 11 months ago · lasted 15 minutes

Users cannot login to dashboard and player

We are currently investigating this issue.

Major · over 1 year ago · lasted 2 months

Elevated errors

We have detected elevated errors in the Dashboard and are investigating this.

Minor · almost 2 years ago · lasted 3 months

Information about the Log4j issue.

Log4j is a Java-based logging utility found in a wide number of software products. The CVE-2021-44228 vulnerability (aka the “Log4Shell” vulnerability) was disclosed by the Apache Log4j project. If exploited, this vulnerability could potentially allow a remote attacker to execute code on the server. We don't use Java in our systems and as such have no dependencies on Log4j. The one exception to this is our Android app, Participate, which does not use Log4j. Our database providers are not affected. We rely on AWS as our datacenter and some of their systems may have been vulnerable in a way that affects us. We are investigating that further. We continue to monitor the situation.

What our customers say about us

“If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny.”

Mike Sheward
Head of Security

“Your support is one of the best I have ever worked with. Thanks for having a great product AND great support.”

Eric Peterson

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Frequently Asked Questions

Is Lookback down right now? What is Lookback current status?
Lookback seems to be up and running. We've updated the status 43 minutes ago.
Was Lookback down today?
Lookback is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Lookback, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Lookback and need support?
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