Outage in Lookback

New redactions are not being processed

Resolved Minor
December 19, 2024 - Started 11 months ago - Lasted 3 months
Official incident page

Incident Report

Redacting parts of a session is currently not possible. While the user interface in the player still lets you flag a part of the session for redaction, the redaction will not be processed at the moment.
Components affected
Lookback Player

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/13/2025 11:24AM

This incident has been resolved.

MONITORING 11 months ago - at 12/19/2024 02:09PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 11 months ago - at 12/19/2024 11:42AM

Redacting parts of a session is currently not possible. While the user interface in the player still lets you flag a part of the session for redaction, the redaction will not be processed at the moment.

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