Outage in Lookback
New redactions are not being processed
Resolved MinorIncident Report
Redacting parts of a session is currently not possible. While the user interface in the player still lets you flag a part of the session for redaction, the redaction will not be processed at the moment.
Components affected
Lookback PlayerNeed to monitor Lookback outages?
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 03/13/2025 11:24AM
This incident has been resolved.
MONITORING
about 1 year ago - at 12/19/2024 02:09PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 year ago - at 12/19/2024 11:42AM
Redacting parts of a session is currently not possible. While the user interface in the player still lets you flag a part of the session for redaction, the redaction will not be processed at the moment.
Latest Lookback outages
Dashboard and Player outage - 11 months ago
Android app temporarily unavailable - over 1 year ago
Transcriptions are slow - over 1 year ago
Emails, notifications, transcriptions, and player feed not working - over 2 years ago
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