Outage in Lookback
Android app temporarily unavailable
Resolved Major
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Outage Details
Google has temporarily removed the Participate App from the Android App Store. We are working to resolve the underlying issue and restore the app. While the app is not listed participants who do not already have the app cannot download it, those that have it can continue using it.
Components affected
Lookback Participate for AndroidLatest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 07/03/2024 09:05AM
The Android application has now been restored
IDENTIFIED
12 months ago - at 07/02/2024 10:53PM
We believe we have resolved the issue and are waiting for the app to be restored to the play store
INVESTIGATING
12 months ago - at 07/02/2024 10:52PM
Google has temporarily removed the Participate App from the Android App Store. We are working to resolve the underlying issue and restore the app. While the app is not listed participants who do not already have the app cannot download it, those that have it can continue using it.
Latest Lookback outages
Dashboard and Player outage - 3 months ago
New redactions are not being processed - 6 months ago
Transcriptions are slow - about 1 year ago
Emails, notifications, transcriptions, and player feed not working - about 2 years ago
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