Outage in Lookback

Android app temporarily unavailable

Resolved Major
July 02, 2024 - Started 10 months ago - Lasted about 11 hours
Official incident page

Need to monitor Lookback outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Lookback, and never miss an outage again.
Start Free Trial

Outage Details

Google has temporarily removed the Participate App from the Android App Store. We are working to resolve the underlying issue and restore the app. While the app is not listed participants who do not already have the app cannot download it, those that have it can continue using it.
Components affected
Lookback Participate for Android
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/03/2024 09:05AM

The Android application has now been restored

IDENTIFIED 10 months ago - at 07/02/2024 10:53PM

We believe we have resolved the issue and are waiting for the app to be restored to the play store

INVESTIGATING 10 months ago - at 07/02/2024 10:52PM

Google has temporarily removed the Participate App from the Android App Store. We are working to resolve the underlying issue and restore the app. While the app is not listed participants who do not already have the app cannot download it, those that have it can continue using it.

Latest Lookback outages

Dashboard and Player outage - about 2 months ago
New redactions are not being processed - 4 months ago
Transcriptions are slow - 11 months ago
Emails, notifications, transcriptions, and player feed not working - almost 2 years ago
Not possible to create new organizations, slow loading of dashboard, organization settings, and player - about 2 years ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3969 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook