Outage in Lookback
Transcriptions are slow
Resolved MinorIncident Report
We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 05/28/2024 05:54PM
All pending transcriptions have now been completed and new transcriptions will complete promptly again. Apologies for the disruption inconvenience.
MONITORING
almost 2 years ago - at 05/28/2024 04:57PM
The fix is working as intended the backlog is still being processed. Until this is completed new transcriptions will be be delayed.
MONITORING
almost 2 years ago - at 05/28/2024 12:59PM
We believe the root cause has been addressed. It may take a while until we have worked through the backlog that built up during the period the issue was unmitigated.
MONITORING
almost 2 years ago - at 05/28/2024 12:56PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
almost 2 years ago - at 05/28/2024 12:55PM
We are currently investigating this issue.
Latest Lookback outages
Dashboard and Player outage - 12 months ago
New redactions are not being processed - about 1 year ago
Android app temporarily unavailable - over 1 year ago
Emails, notifications, transcriptions, and player feed not working - almost 3 years ago
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