Outage in Lookback
Transcriptions are slow
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
All pending transcriptions have now been completed and new transcriptions will complete promptly again. Apologies for the disruption inconvenience.
The fix is working as intended the backlog is still being processed. Until this is completed new transcriptions will be be delayed.
We believe the root cause has been addressed. It may take a while until we have worked through the backlog that built up during the period the issue was unmitigated.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
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