Outage in Lookback

Dashboard and Player outage

Resolved Major

March 13, 2025 - Started 12 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Lookback Dashboard Lookback Player

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 03/13/2025 12:37PM

This incident has been resolved.

MONITORING 12 months ago - at 03/13/2025 11:43AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 months ago - at 03/13/2025 11:24AM

We are currently investigating this issue.

Latest Lookback outages

New redactions are not being processed - about 1 year ago

Android app temporarily unavailable - over 1 year ago

Transcriptions are slow - almost 2 years ago

Emails, notifications, transcriptions, and player feed not working - almost 3 years ago

Not possible to create new organizations, slow loading of dashboard, organization settings, and player - about 3 years ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook