What is Lookback current status?

Lookback is currently operational. You can check Lookback status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Lookback status?

You can use IsDown service or go to Lookback official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Lookback is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Lookback has issues. Lookback official status page might also offer notification options such as email, SMS, or Slack.

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Is Lookback Down? Check current status

Q: Is Lookback down today?

Lookback was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Lookback status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Lookback outages, issues and problems' at the top of the page.

Check if Lookback is down, official outages, user-reported issues, and outages map.

Current Lookback status

Lookback is working normally

Updated from Lookback official status page a few minutes ago

Lookback service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Lookback status data.

View Lookback Outage Reports Map

Recent Lookback Outages and Downtime History

IsDown has tracked 44 incidents since started monitoring Lookback status in November 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
Mar 13, 2025 12:24 PM CET	Major Dashboard and Player outage We are currently investigating this issue.	about 2 hours
Dec 19, 2024 12:42 PM CET	Minor New redactions are not being processed Redacting parts of a session is currently not possible. While the user interface in the player st...	3 months
Jul 03, 2024 12:52 AM CEST	Major Android app temporarily unavailable Google has temporarily removed the Participate App from the Android App Store. We are working to ...	about 11 hours
May 28, 2024 02:55 PM CEST	Minor Transcriptions are slow We are currently investigating this issue.	about 5 hours
May 26, 2023 03:43 PM CEST	Major Emails, notifications, transcriptions, and player feed not working We've identified that our queue system has gone down, and are working on bringing it up again.	about 2 hours
Feb 20, 2023 04:13 PM CET	Major Not possible to create new organizations, slow loading of dashboard, organization settings, and p... We are currently investigating this issue.	about 4 hours
Feb 07, 2023 11:44 PM CET	Minor Login unavailable It's currently not possible to login to the platform. We are investigating the issue.	about 9 hours
Oct 26, 2022 05:29 PM CEST	Major Users cannot login to dashboard and player We are currently investigating this issue.	15 minutes
Jan 25, 2022 02:35 PM CET	Major Elevated errors We have detected elevated errors in the Dashboard and are investigating this.	2 months
Dec 14, 2021 12:16 PM CET	Minor Information about the Log4j issue. Log4j is a Java-based logging utility found in a wide number of software products. The CVE-2021-...	3 months

Lookback problems reported by users

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Lookback status page - All services & components

Component	Status
Dashboard	OK
Player	OK
Participate landing page	OK
Settings & Billing	OK
Participate apps	OK
Outgoing emails	OK

User research platform that facilitates live interviews and usability testing across various devices, with features for session playback, participant management, and collaborative review.

Monitoring Lookback since November 2021

Tracking 10 Lookback services and regions

1 incident in 2025

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Alerts 30+ minutes before official updates

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Frequently Asked Questions

Is Lookback down today?

Lookback isn't down. You can check Lookback status and incident details on the top of the page. IsDown continuously monitors Lookback official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Lookback status?

Lookback is currently operational. You can check Lookback status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Lookback outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Lookback down today or just slow?

Currently there's no report of Lookback being slow. Check on the top of the page if there are any reported problems by other users.

How are Lookback outages detected?

IsDown monitors the Lookback official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Lookback having an outage right now?

Lookback last outage was on March 13, 2025 with the title "Dashboard and Player outage"

Lookback down for everyone or just me?

Check on the top of the page if there are any reported problems by other users.
Reach out to their Twitter account.
Find their support at their official website.
Find their support contact at their official status page.

How to check if Lookback is down?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring Lookback and get alerts in real-time when Lookback has outages.

Why use IsDown to monitor Lookback instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Lookback and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Lookback?

IsDown and DownDetector help users determine if Lookback is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Lookback's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Lookback status changes?

IsDown offers an easy way to monitor Lookback with maximum flexibility

Major Outages Notifications

IsDown monitors Lookback for major outages. A major outage is when Lookback experiences a critical issue that severely affects one or more services/regions. When Lookback marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Lookback status page for minor outages. A minor outage is when Lookback experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Lookback status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Lookback publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Lookback and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Lookback and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.