Minor · about 2 months ago · lasted about 2 hours
In order to expand and optimize the capacity of network connections in Los Angeles, we will carry out a hardware and software upgrade in the Border Layer of our infrastructure on August 09th, starting at 00:00 UTC, Los Angeles local time GMT-7. The maintenance window is 4 hours, from 00:00 to 04:00 GMT-7, during this time you may experience increased latency and bursts in services in the Data Center. We apologize for the inconvenience, and our Network Operations Team is available to answer any questions you may have regarding this maintenance via email (firstname.lastname@example.org).
Major · 2 months ago · lasted 29 minutes
Due to a problem with an internal system, we are currently experiencing timeouts in the API and Dashboard. This incident only affects these services. Customer infrastructure resources are unaffected. We will provide updates as we learn more.
Minor · 4 months ago · lasted 7 days
We are investigating an issue regarding remote access in the LA Data Center. Remote access for servers in this region is currently unavailable. Our Network team is working to solve this problem as soon as possible. If you have any doubts, please get in touch with our network operations team via e-mail (email@example.com).
Minor · 5 months ago · lasted 1 day
We have identified an issue with our automation tool in Mexico and Santiago regions. Our engineering teams are focused on solving this issue, and there will be a scheduled maintenance for the solution tomorrow (16) night. Meanwhile, if you need help reinstalling or purchasing new servers in these regions, don't hesitate to contact our team at firstname.lastname@example.org.
Major · 6 months ago · lasted 32 minutes
We've identified a problem with Dashboard and API. Our engineering team is focused on investigating and solving the issue as soon as possible. We will update this status with more details soon.
Major · 7 months ago · lasted about 3 hours
Our MEX Datacenter (Mexico) infrastructure is currently experiencing network outages. Our network engineering team is actively working on resolving the issue as quickly as possible. The current cause of the service interruption is being investigated. We understand the severity of the situation and are diligently investigating the root cause and implementing the necessary solutions to ensure the stability of our network. We will continue to provide updates with further details as soon as they become available.
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