Is meddbase Down?

meddbase Status is Operational

Latest meddbase Outages

Check the stats and details of the latest meddbase outages and issues

0 Outages in the last 7 days
1 Outages in the last 30 days
15 Days since last incident

Minor Resolved · 15 days ago · lasted about 4 hours

Documents Issue

Our UK clients may experience slow or delayed access to documents while we are restoring the high-capacity dedicated connection between our datacentres. We would like to assure all clients that there is no data loss or corruption, and the issue is caused by temporarily degraded connection.

Major Resolved · about 1 month ago · lasted about 2 hours

Meddbase EU Status Update: Page access incident

We are aware that accessing the log-in page for the EU environments is currently unavailable. We know this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team and will provide an update on this in the next 10 minutes.

Minor Resolved · started 4 months ago

Meddbase UK Status Update: Issue

We have identified an issue with our email firewall blocking nonthreats. This will result in some emails being sent to your Meddbase environment being blocked. We have identified the cause and are in the process of restoring this service. Please be assured that there is no security threat related to this degraded service.

Minor Resolved · started 7 months ago

Meddbase Status Update: Pathology Results

Routine monitoring has alerted us to an issue with our Meddbase pathology integration meaning that a limited number of pathology result messages from labs have not been delivered. If you are not a user of the pathology integration in Meddbase you will not be affected. However, if you are a user of the Meddbase pathology integration then some patient records in Meddbase may contain incomplete or outdated pathology results. If you suspect you have any results missing from Meddbase please consult your lab portal and/or contact the lab directly regarding the pathology test in question. We are currently investigating the issue and aim to provide an update as soon as possible. We would like to apologise for any inconvenience caused and we will endeavour to keep you updated as our investigation continues as well as notify you once this issue is resolved.

Minor Resolved · started 7 months ago

Email Issue

We are currently experiencing an issue across all live environments with the receiving of emails. The sending of emails is unaffected. Our infrastructure engineers are aware of the issue and are working on a fix. We apologise for any inconvenience caused.

Minor Resolved · started 9 months ago

Meddbase Status Update: Issue

We are aware of an issue resulting in some of our live environments not being accessible or slow. The issue has been identified and we are in the process of rectifying it. We apologise for any inconvenience caused

Minor Resolved · started 9 months ago

Meddbase Status Update: Emails

We have reports of delays with emails. We are currently investigating.

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