Outage in Meltwater

Explore/Compare Performance Failure

Resolved Minor
June 27, 2022 - Started almost 3 years ago - Lasted about 7 hours
Official incident page

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Outage Details

We are experiencing issues where the users may see error messages while performing any Explore/Compare searches. The Engineers are aware of the issue and are currently working on a resolution. We will continue to provide updates accordingly. We apologize for the inconvenience and thank you for your patience.
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 06/27/2022 01:42PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 3 years ago - at 06/27/2022 01:41PM

Engineering has fixed the issue. Users should no longer see an error message appear whilst performing Explore/Compare searches.

We will closely monitor the system and continue to provide updates.

Thank you for your patience.

INVESTIGATING almost 3 years ago - at 06/27/2022 12:34PM

Engineering continues to investigate the issues where users may see error messages appear whilst performing any Explore/Compare searches.

We apologize for the inconvenience and will continue to provide updates accordingly.

INVESTIGATING almost 3 years ago - at 06/27/2022 06:50AM

We are experiencing issues where the users may see error messages while performing any Explore/Compare searches.

The Engineers are aware of the issue and are currently working on a resolution. We will continue to provide updates accordingly.

We apologize for the inconvenience and thank you for your patience.

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