Outage in Meltwater

Connection Error in Insight Reports and Shareable Dashboards

Resolved Minor

November 03, 2022 - Started over 1 year ago - Lasted about 19 hours
Official incident page

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Outage Details

We are currently experiencing issues with Insight Reports and Shareable Dashboards. Users may observe an error when attempting to navigate to Insight Reports or create a Shareable Dashboard. Engineering is investigating the issue. We apologize for the inconvenience and will continue to provide updates.

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/04/2022 09:29AM

This incident has been resolved.

MONITORING over 1 year ago - at 11/03/2022 03:24PM

Engineering has resolved this issue. Insight Reports and Shareable Dashboards should function as expected. We will continue to monitor the system.

INVESTIGATING over 1 year ago - at 11/03/2022 02:50PM

We are currently experiencing issues with Insight Reports and Shareable Dashboards. Users may observe an error when attempting to navigate to Insight Reports or create a Shareable Dashboard. Engineering is investigating the issue.

We apologize for the inconvenience and will continue to provide updates.

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