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Check the stats and details of the latest Meridian outages and issues
Minor Resolved · about 2 months ago · lasted about 3 hours
Our Engineers have identified an issue regarding upstream SMS delivery via Meridian's 800 number and are working to resolve the issue.
Minor Resolved · about 2 months ago · lasted 5 days
We've been alerted of upstream processing issues with TSYS that may affect a small subset of customers. The issue at TSYS started Saturday Oct 15 around noon eastern and continues through to Monday morning. Clients using MzeroPay with TSYS direct experiencing issue are advised to contact support.
Minor Resolved · about 2 months ago · lasted about 1 hour
Our upstream Voice Trunking Provider has provided Meridian an Incident Report that may affect outbound voice calls through Meridian's Voice solution if you use our hosted offering. Customers with direct PBX integrations would not be affected.
Minor Resolved · 5 months ago · lasted about 6 hours
Meridian has engineers are working on an issue affecting PMK customers using MzeroManage View Personnel services. The partial outage affects the ability to pull PMK scan records from the database in the dashboard. The issue also affects the ability to log-out of the dashboard. Logging into Manage View, PMK Reporting, PMK alerting, as well as viewing and managing employees in MzeroManage View are not affected. Other view customers such as MzeroPay and Lockers customers are not affected.
Major Resolved · 7 months ago · lasted less than a minute
Mzero Authentication Server Outage
We've identified an issue with our authentication servers that are causing login failures to Manage View as well as some Payment and Lockers app configurations. Our engineers are investigating.
Major Resolved · 8 months ago · lasted about 1 hour
Voice Communications Degraded Performance
Engineers are investigating silent call channels being detected in some calls after the datacenter migration.
Major Resolved · 8 months ago · lasted about 12 hours
youspoutit.com offline (Interact)
The issue has been identified and a fix is being implemented.
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