We continuously monitor the official Meridian status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Meridian outages.
Major Resolved · 28 days ago · lasted about 2 hours
Software team is investigating and have verified there is an outage with Interact Content Sync.
Minor Resolved · about 1 month ago · lasted 4 days
Voice Communications Degraded Performance
We've received reports of an upstream incident with our voice call provider. The report indicates that some calls may be experiencing timeouts and/or one-way audio routing calls to the PSTN network since 7:30AM Eastern Time today. We are monitoring the situation and have been advised there will be another update in 4 hours.
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Minor Resolved · about 2 months ago · lasted about 4 hours
Meridian is tracking an upstream reported outage of Chase, Elavon, First Data, Global payments and TSYS who are utilizing the NMI hosted gateway. Customers utilizing MzeroPay through Datacap are not affected.
Minor Resolved · 5 months ago · lasted about 3 hours
Our Engineers have identified an issue regarding upstream SMS delivery via Meridian's 800 number and are working to resolve the issue.
Minor Resolved · 6 months ago · lasted 5 days
MzeroPay potential backend issues with TSYS
We've been alerted of upstream processing issues with TSYS that may affect a small subset of customers. The issue at TSYS started Saturday Oct 15 around noon eastern and continues through to Monday morning. Clients using MzeroPay with TSYS direct experiencing issue are advised to contact support.
Minor Resolved · 6 months ago · lasted about 1 hour
Voice Communications Degraded Performance
Our upstream Voice Trunking Provider has provided Meridian an Incident Report that may affect outbound voice calls through Meridian's Voice solution if you use our hosted offering. Customers with direct PBX integrations would not be affected.
Minor Resolved · 9 months ago · lasted about 6 hours
Mzero Personnel Services Partial Outage
Meridian has engineers are working on an issue affecting PMK customers using MzeroManage View Personnel services. The partial outage affects the ability to pull PMK scan records from the database in the dashboard. The issue also affects the ability to log-out of the dashboard. Logging into Manage View, PMK Reporting, PMK alerting, as well as viewing and managing employees in MzeroManage View are not affected. Other view customers such as MzeroPay and Lockers customers are not affected.
User-reported problems for Meridian in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components
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