Outage in MessageMedia

Web Portal - New Message Error

Resolved Minor

June 18, 2022 - Started almost 4 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing an error on a "New Message" in the web portal. This is impacting the following: - Messaging "New Message" If you have any questions, please reach out to support@messagemedia.com

Components affected

MessageMedia The Hub

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Latest Updates ( sorted recent to last )

MONITORING almost 4 years ago - at 06/18/2022 01:11AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 4 years ago - at 06/18/2022 12:15AM

We are currently experiencing an error on a "New Message" in the web portal. This is impacting the following:

- Messaging "New Message"

If you have any questions, please reach out to support@messagemedia.com

Latest MessageMedia outages

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Hub Inbox Auto-Refresh Issue - 11 days ago

Duplicate SMS Sent for New or Re-Opened Conversations in Inbox - 26 days ago

Support Emails Not Working - about 1 month ago

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