Is Mews Down?

Mews status is operational

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IsDown continuously monitor the official Mews status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Mews outages.

Stats for Mews outages in the last 30 days

Number of Outages

1

Average Downtime

85 mins

Total Downtime

85 mins

Since last incident

28 days

Users reports for Mews in the last 12 hours

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Get access to historical data and Mews's lastest outages

Major · 28 days ago · lasted about 1 hour

Authentication issues with Mews

Some customers are experiencing issues when accessing different parts of the system, and report being unable to click on reports, or open any customers, bookings or paymasters. We are investigating all possible causes. We rolled back a recent system update and are currently monitoring the results.

Major · about 1 month ago · lasted about 3 hours

Reservations coming from Synxis are failing

We are currently investigating issue. All reservations coming via Synxis are failing and are neither stored in queue.

Major · about 2 months ago · lasted about 6 hours

Updates to HyperGuest are failing

All updates going to HyperGuest are failing. There is on going incident on HyperGuest side. HyperGuest has been already contacted by our support. Mews will automatically synchronize all your failed updates when incident will be resolved on HyperGuest side.

Major · 2 months ago · lasted about 2 hours

Company profiles cannot be searched

We are currently investigating why search won't show company profiles.

Major · 2 months ago · lasted 1 day

Updates to Synxis and channel managers connected to Synxis are failing

All updates going to Synxis or any other partner connected to Synxis are failing. There is on going incident on Synxis side. Synxis has been already contacted by our support. Mews will automatically synchronize all your failed updates when incident will be resolved on Synxis side.

Minor · 3 months ago · lasted about 1 hour

Not possible to Access rate groups

The issue has been identified and a fix is being implemented.

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Minor · 4 months ago · lasted 19 minutes

French customers are unable to print bills and invoices

Our French customers are experiencing issues when trying to print bills or invoices. Our team is investigating the issue and will provide an update as soon as possible -- Tous nos clients français rencontrent des problèmes lorsqu’ils essaient d’imprimer des factures. Notre équipe est en train de travailler sur cette situation et fournira avec une mise à jour dès que possible.

Minor · 4 months ago · lasted about 1 hour

Booking Engine heavy load

Booking Engine may be slow or unresponsive. We're investigating the cause and will provide an update as soon as possible.

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Frequently Asked Questions

Is Mews down right now? What is Mews current status?
Mews seems to be up and running. We've updated the status 1 minute ago.
Was Mews down today?
Mews is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Mews, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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Mews outage? How can I monitor Mews?
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