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Resolved Mews connection to Siteminder down.
We are currently investigating this issue.
Resolved Gateway not available
We have noticed the issue where system gateway is not available and users receive error "502 Bad Gateway" The team is currently investigating the issue. We will update you with more details as soon as posible.
Resolved Downgraded Performance
We have noticed a downgraded performance of the system. We are currently looking into it. Thank you for your patience.
Resolved General system slowness
Our databases are running on Microsoft cloud platform called `Azure`. They are currently having issues with databases in Europe. this unfortunately affects us as well. We are currently looking at our options to mitigate the impact and monitoring status updates from microsoft.
Resolved Issue with Cubilis reservations delivery
We have identified an issue with the delivery of reservations from Cubilis Channel manager. Currently, reservations cannot be created or modified or canceled. We are in contact with Cubilis and working on a resolution.
Resolved Bill closing does not work
The issues has been identified and a fix is being deployed. Issue will be fixed at approximately 14:05 UTC.
Resolved Unable to print bills in Austria
Unfortunately, this is caused by the fiscal registry not accepting the bill data. Therefore we cannot provide a legally required QR code on the bill. The bill cannot be printed until it is confirmed by the fiscal agency. You can check the status on this page. https://www.a-trust.at/Stehzeiten/
Resolved Unexpected outage
We are currently investigating unexpected outage.
Resolved Unable to load tasks in Commander mobile application
The issue has been identified and we started working on a fix.
Resolved Degraded system performance
We are currently investigating an issue of a degraded system performance.
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