IsDown continuously monitor the official Mews status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Mews outages.
Number of Outages
1
Average Downtime
85 mins
Total Downtime
85 mins
Since last incident
28 days
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Major · 28 days ago · lasted about 1 hour
Some customers are experiencing issues when accessing different parts of the system, and report being unable to click on reports, or open any customers, bookings or paymasters. We are investigating all possible causes. We rolled back a recent system update and are currently monitoring the results.
Major · about 1 month ago · lasted about 3 hours
We are currently investigating issue. All reservations coming via Synxis are failing and are neither stored in queue.
Major · about 2 months ago · lasted about 6 hours
All updates going to HyperGuest are failing. There is on going incident on HyperGuest side. HyperGuest has been already contacted by our support. Mews will automatically synchronize all your failed updates when incident will be resolved on HyperGuest side.
Major · 2 months ago · lasted about 2 hours
We are currently investigating why search won't show company profiles.
Major · 2 months ago · lasted 1 day
All updates going to Synxis or any other partner connected to Synxis are failing. There is on going incident on Synxis side. Synxis has been already contacted by our support. Mews will automatically synchronize all your failed updates when incident will be resolved on Synxis side.
Minor · 3 months ago · lasted about 1 hour
The issue has been identified and a fix is being implemented.
Minor · 4 months ago · lasted 19 minutes
Our French customers are experiencing issues when trying to print bills or invoices. Our team is investigating the issue and will provide an update as soon as possible -- Tous nos clients français rencontrent des problèmes lorsqu’ils essaient d’imprimer des factures. Notre équipe est en train de travailler sur cette situation et fournira avec une mise à jour dès que possible.
Minor · 4 months ago · lasted about 1 hour
Booking Engine may be slow or unresponsive. We're investigating the cause and will provide an update as soon as possible.
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