Check if Microsoft 365 Consumer is down, official outages, user-reported issues, and outages map.
Microsoft 365 Consumer is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
See what users are saying about Microsoft 365 Consumer issues that impacted them and how they are affected by the outage.
Microsoft Office365 webpages fail to open. I get "Hmmm… can't reach this page".
onedrive.live.com is not accessible from desktop.
Unable to log into email account..
lucille - jan 10 2026 today cannot log into my outlook email which is frenchcookie14@hotmail.com.
Victoria - Cannot get into Microsoft online whiteboard. Seems to be some kind of authentication problem where it does not recognize my Microsoft 365 account. I keep getting stuck on login (edge browser) or authentication (chrome browser),.
Neil - I am not receiving any emails.
Cannot log in to Outlook with Google. Once I chose my account, no pop-up to proceed appears. Jan 3, 2026 1:26 pm.
Tim - Stocks not updating in excel.
Sti - I cannot sign in in teams via web browser - blank page..
Won't - All I get is a white page which says: "Please retry with a different device or other authentication method to sign in." Which is IMPOSSIBLE. Everything worked yesterday..
Chris - Nothing comes up @ outlook.live.com at the moment for me here in NY.
Philip - keeps saying your request cant be completed right now.
Whiteboard is not loading and has error message across all devices.
Jeanne - Cannot log in to the Outlook app. Click on the icon and nothing happens.
JILL - Cannot open old version of outlook.
Charles - Have received no emails since 10:40 this morning; highly unusual..
Alsn - Unable to sign in on my Mac mini, iPhone works fine?.
Unable to open Outlook Web.
Onedrive is missing files. Cannot save new files. Server issue..
Mark - OneDrive is crashing for multiple co-workers.
G - Not opening through 365 but can open other apps.
Filipe - Shared links cant be oppened and cant enter using email/password.
Boe323 - Phonelink service seems to be down, i signed out and tried to sign back in but it just hangs on my phone, rebooted phone but still the same.
Tim - OneDrive isn't loading any more, getting Something's not right or server is busy messages..
hasn't worked for a couple hours.
Whiteboard is down and not functional at all. The page won't even load..
Val - i cannot open my whiteboard it says that is network connection but it is not only happening to me.
Microsoft is down in France.
Rose - both desktop and nondesktop apps are down showing connect to internet sign even though I have good connection.
Chad - unable to connect to web version of Whiteboard.
In the last 90 days, Microsoft 365 Consumer had 10 incidents with a median duration of 1 hour 40 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 119 incidents since started monitoring Microsoft 365 Consumer status in May 2022. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Microsoft 365 Consumer outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
We’re analyzing available telemetry and user reports to determine cause of impact and develop a m...
|
Jan 16, 2026 at 03:34 AM UTC
|
about 1 hour |
|
Some users' chat messages may not be visible in Microsoft Teams Free when returning from being of...
We're continuing to investigate the failures, so that we can identify the root cause and determin...
|
Jan 15, 2026 at 04:06 PM UTC
|
about 2 hours |
|
We're reviewing service telemetry data to gain insight into the underlying source of impact and d...
|
Jan 13, 2026 at 10:35 AM UTC
|
about 2 hours |
|
A recent configuration change to update the sign in flow is resulting in some password-based sign...
|
Jan 10, 2026 at 10:47 AM UTC
|
about 7 hours |
|
We've investigated a problem in which Teams Free users were unable to anonymously join Microsoft ...
|
Dec 24, 2025 at 06:10 AM UTC
|
20 minutes |
|
Users may be unable to access Microsoft Copilot or experience degraded functionality with some fe...
We're investigating a potential issue with Microsoft Copilot for personal use, and we'll provide ...
|
Dec 16, 2025 at 09:38 AM UTC
|
about 1 hour |
|
We're rerouting traffic to an alternate healthy portion of service infrastructure and are monitor...
|
Nov 04, 2025 at 09:38 PM UTC
|
40 minutes |
|
We're continuing to revert any recent changes to the service.
|
Oct 30, 2025 at 03:08 AM UTC
|
about 2 hours |
|
We've confirmed that service health has largely recovered; however, user reports of impact haven'...
|
Oct 29, 2025 at 04:00 PM UTC
IsDown detected about 5 hours before official update
|
about 6 hours |
|
Our automated recovery features have taken action to restore service, and our telemetry indicates...
|
Oct 27, 2025 at 01:04 AM UTC
|
about 2 hours |
Compare uptime, outage stats, and incident history between Microsoft 365 Consumer and its alternatives.
IsDown has maintained continuous monitoring of Microsoft 365 Consumer, a Productivity Tools solution, since May 2022. Our database contains 119 documented incidents from the past 4 years, giving us deep insight into Microsoft 365 Consumer's reliability patterns and typical resolution times. We parse Microsoft 365 Consumer's official status page across all 10 components, interpreting statuses like operational and incident to deliver precise uptime metrics and targeted notifications.
When Microsoft 365 Consumer experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor Microsoft 365 Consumer and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of Microsoft 365 Consumer (and 5,420+ other services) for issues. We collect the status and outage information across all 10 Microsoft 365 Consumer components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Microsoft 365 Consumer and other services, focusing only on those affecting your business.
IsDown checks Microsoft 365 Consumer official status page for major/minor outages or downtimes. A major outage is when Microsoft 365 Consumer experiences a critical issue that severely affects one or more services/regions. A minor incident is when Microsoft 365 Consumer experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Microsoft 365 Consumer outage, we send you an alert and update your dashboard and status page.
Microsoft 365 Consumer and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Microsoft 365 Consumer status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Microsoft 365 Consumer and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Microsoft 365 Consumer but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Microsoft 365 Consumer and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Microsoft 365 Consumer and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Microsoft 365 Consumer down?'
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Need similar to Downdetector Microsoft 365 Consumer alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Microsoft 365 Consumer outages, IsDown monitors Microsoft 365 Consumer's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Microsoft 365 Consumer status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including Microsoft 365 Consumer in a single dashboard. | ||
| Instant Microsoft 365 Consumer outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Microsoft 365 Consumer official status and user-reported issues. | ||
| Maintenance feed for Microsoft 365 Consumer | ||
| Granular alerts filtering by Microsoft 365 Consumer components and regions. |
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Microsoft 365 Consumer isn't down. You can check Microsoft 365 Consumer status and incident details on the top of the page. IsDown continuously monitors Microsoft 365 Consumer official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Microsoft 365 Consumer is currently operational. You can check Microsoft 365 Consumer status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Microsoft 365 Consumer being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Microsoft 365 Consumer official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Microsoft 365 Consumer last outage was on January 15, 2026 with the title "We're looking into a potential problem impacting Microsoft Copilot"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Microsoft 365 Consumer and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Microsoft 365 Consumer is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Microsoft 365 Consumer's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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