Outage in Mitel

Presence Issues on Mitel One

Resolved Minor
March 14, 2024 - Started about 2 months ago - Lasted about 1 month
Official incident page

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Outage Details

We are currently investigating reports of inconsistent presence states on Mitel One Mobile and Mitel One Web.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 04/25/2024 02:11PM

This issue has been resolved.

This affected a small number of customers where their presence was reverting back to an incorrect state.

IDENTIFIED 28 days ago - at 04/04/2024 02:22PM

The issue has been identified and we are working on a fix.

INVESTIGATING about 1 month ago - at 03/27/2024 01:50PM

We are continuing to investigate reports on a case by case basis.
If you are experiencing this issue can you please escalate through your authorized partner.

INVESTIGATING about 2 months ago - at 03/14/2024 02:18PM

We are currently investigating reports of inconsistent presence states on Mitel One Mobile and Mitel One Web.

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