This chart provides user-reported problems for Mitel in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Mitel status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Mitel outages and possible affected you.
Minor · started about 6 hours ago
CloudLink Gateway Losing Connection
We are aware of an issue affecting the CloudLink Gateway where it loses its connection with the cloud. This issue only affects the physical hardware appliance. Symptoms of this issue include calls in applications failing to connect, or presence status failing to update. If you encounter this scenario, please restart (power cycle) the CloudLink Gateway. We are working on a permanent fix. Please watch this incident for further updates. For more information please refer to KMS article https://mitel.custhelp.com/app/answers/answer_view/a_id/1019017
Minor · started 11 months ago
Auth Portal and Authentication Availability in RU, BY
Users within the Russian Federation, and Belarus will be unable to use any Cloudlink enabled applications or third-party integrations at this time.
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Minor Resolved · about 2 months ago · lasted about 8 hours
Mitel One Availability on Google Play Store
Please be aware that we have recognized that Mitel One Mobile is no longer found on the Google App Store. At this time, we are working with the Google Store to understand why it is currently unavailable and will report back once more information becomes available. This does not affect iOS devices
Major Resolved · 4 months ago · lasted about 5 hours
MiTeam Meetings Elevated Error Rate
We are currently investigating issues with joining meetings on MiTeam Meetings
Major Resolved · 4 months ago · lasted about 2 hours
Authentication Issues in All Clouds
We're currently investigating an issue with Authentication in all clouds, this will affect all Cloudlink services
Minor Resolved · 5 months ago · lasted about 3 hours
Intermittent Application Access
We're currently seeing a higher than normal error rate when accessing Cloudlink web applications such as Mitel One, MiTeam Meetings, and portals. This is caused by a downstream cloud provider issue. We are monitoring for resolution.
Minor Resolved · 5 months ago · lasted 29 minutes
Unable to Send Chats in US
We're currently investigating an error sending chat messages in the US
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