Outage in Mitel

CloudLink Gateway Automatic Updates

Resolved Minor
July 07, 2025 - Started 10 days ago - Lasted 3 days
Official incident page

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Outage Details

Starting on Saturday July 5 there was an issue with a firewall blocking traffic to the server used to deliver automatic updates to the CloudLink Gateway and CloudLink Daemon. This would not have impacted day-to-day operations and would only be seen if you were trying to apply updates or deploy a brand new system. We identified and disabled this firewall this morning at 9:00 UTC-0400 and observed all traffic was flowing correctly again.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 07/10/2025 02:32PM

This incident has been resolved.

MONITORING 10 days ago - at 07/07/2025 03:18PM

Starting on Saturday July 5 there was an issue with a firewall blocking traffic to the server used to deliver automatic updates to the CloudLink Gateway and CloudLink Daemon. This would not have impacted day-to-day operations and would only be seen if you were trying to apply updates or deploy a brand new system. We identified and disabled this firewall this morning at 9:00 UTC-0400 and observed all traffic was flowing correctly again.

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