Outage in Mitel

CloudLink Presence Status Issues

Resolved Minor
April 30, 2025 - Started about 1 month ago - Lasted about 1 month
Official incident page

Need to monitor Mitel outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Mitel, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of an issue with presence status displaying incorrectly. The issue is currently under  investigation and we will give further updates when available.
Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 06/12/2025 02:15PM

This incident has been resolved.

A change to the presence implementation inadvertently affected the Mitel One application and MiVO400 integration. This was fixed in the CloudLink Gateway release 1.4.0.01-3826.

MONITORING 22 days ago - at 05/22/2025 02:09PM

A fix has been deployed with the CloudLink Gateway release 1.4.0.01-3826 or later.

INVESTIGATING about 1 month ago - at 04/30/2025 04:06PM

We are aware of an issue with presence status displaying incorrectly. The issue is currently under  investigation and we will give further updates when available.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook